Unable to connect to a mailbox

[alexandremottier]

Describe the bug

A clear and concise description of what the bug is.

Context

• Hardware: VPS bought online
• YunoHost version: 11.2.22
• I have access to my server: Through SSH | through the webadmin
• Are you in a special context or did you perform some particular tweaking on your YunoHost instance?: no
  • If yes, please explain:
• Using, or trying to install package version/branch: 2.36.3~ynh3
• If upgrading, current package version: can be found in the admin, or with yunohost app info $app_id

Steps to reproduce

• If the error occurs in your browser, explain what you did:
  1. Connecting to my SnappyMail installation
  2. Trying to connect with good credentials (on an existing YunoHost account and related mailbox)
  3. After sending auth form, SnappyMail is trying to connected, then YunoHost portal session is being logged-out and I need to reauthenticate again (on YunoHost).
  4. If I try to connect to SnappyMail without YunoHost (in-private), SnappyMail redirects me on the YunoHost portal login page.
  5. If I try to connect to SnappyMail with an wrong account or password, an error is displayed on SnappyMail login page : L'authentification a échoué Message du serveur: AUTHENTICATIONFAILED Authentication failed.

Expected behavior

After logging with an existing account with the good password, the mailbox should open. In my case, YunoHost Portal is getting logged-out and I am not able to open the mailbox. I tried to connect using the full mail-address and just with the login : same issue in both cases.

Logs

• The SnappyMail installation was done without error.
• I made the requested actions on the SnappyMail Admin Panel which works fine (changing admin password & enable authentication on SMTP server).
• The directory /var/log/snappymail is empty.
• I am getting that message when I test the server :

If you have any question or if you need me to test some actions, just tell me 😉