Unable to connect from Element iOS and Pidgin

YunoHost-Apps / synapse_ynh

Matrix server (synapse) package for YunoHost

https://matrix.org/

GNU General Public License v3.0

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Unable to connect from Element iOS and Pidgin #379

Closed Gredin67 closed 10 months ago

Gredin67 commented 1 year ago

Describe the bug

Not able to connect to synapse from Element iOS
- using SSO -> wrong redirection
- using username+password -> it says wrong username or password
Connection from Element web, desktop, Android is working properly

There seems to be some

Context

synapse 1.82
Up-to-date Element iOS from Apple Store

Steps to reproduce

Expected behavior

Logs

sthaydn commented 1 year ago

Maybe this applies to this issue as well: https://github.com/YunoHost-Apps/rocketchat_ynh/issues/155#issuecomment-1268210632

Gredin67 commented 10 months ago

Pidgin plugin does not support CAS. I realized that an account configured with CAS cannot connect with username+password, even if the synapse setting password_login=true. This setting actually applies only to accounts that are not linked to CAS.

So I guess that Element iOS does not support CAS and that's it!

Gredin67 commented 10 months ago

btw this is the issue https://github.com/vector-im/element-ios/issues/6836

Thatoo commented 10 months ago

Element iOS is being completely rewrote so let's wait for Element X to be released and try again. Well, it is actually possible to test Element X on iOS already : https://apps.apple.com/us/app/element-x-secure-messenger/id1631335820

Gredin67 commented 10 months ago

indeed, ElementX may be plan A for iOS if the bug is solved there. Here are some workarounds for Element and Pidgin :

correct the redirect url https://github.com/vector-im/element-ios/issues/6836#issuecomment-1302660487
enable password login by disabling CAS for accounts that require it -> use e.g. synapseadmin

Gredin67 commented 10 months ago

Solved for Element, however the workaround can be useful for clients not supporting SSO.