Recently I noticed that after importing case data the message links are no longer in the embed to jump to a specific case. The reason for this is that log_message_id is missing when exporting the case data, which is why all the previous message links were no longer available.
Recently I noticed that after importing case data the message links are no longer in the embed to jump to a specific case. The reason for this is that log_message_id is missing when exporting the case data, which is why all the previous message links were no longer available.