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ZerGo0 / streamdeck-teamspeak3integration

MIT License
12 stars 12 forks source link

can`t connect #25

Closed WDDracones closed 2 years ago

WDDracones commented 2 years ago

Since yesterday I can no longer install the plug-in. When I try to install it, it seems to be uninstalled automatically. I can no longer use it as a result.

ZerGo0 commented 2 years ago

Can you open the following path, right-click the file called Newtonsoft.Json.dll > Details and tell me what the File version is? %appdata%\Elgato\StreamDeck\Plugins\com.zergo0.teamspeak3integration.sdPlugin img

WDDracones commented 2 years ago

13.0.1.25517

ZerGo0 commented 2 years ago

Seems to be correct, have you tried restarting Teamspeak and the Streamdeck software. An update was released last Sunday that updated that file, nothing else changed.

ZerGo0 commented 2 years ago

Also, make sure that you have .Net Framework 4.8 installed.

WDDracones commented 2 years ago

The correct version of Framework is also installed. Unfortunately I do not know what to do

WDDracones commented 2 years ago

I have also only had the problem since yesterday. On Monday it ran without any problems. I have not installed any updates in that time.

WDDracones commented 2 years ago

Sorry... but it still doesn't work... do you have another idea how to fix it?

ZerGo0 commented 2 years ago

Nothing major changed like I said, it could be another software interfering with it and blocking the connection, Logitech Gaming Software for example.

It's also possible that some software like a antivirus is blocking the connection of the plugin. Check if you can ping 127.0.0.1, and check if the the plugin process is actually running. (Shown as com.zergo0.teamspeak3integration in Task Manager)

This could be anything tho and I can't really tell you how to fix it. No one else seems to have issues given that no one else reported anything which means that the update didn't break anything.

On Wed, 20 Jul 2022, 21:14 WDDracones, @.***> wrote:

Sorry... but it still doesn't work... do you have another idea how to fix it?

— Reply to this email directly, view it on GitHub https://github.com/ZerGo0/streamdeck-teamspeak3integration/issues/25#issuecomment-1190656389, or unsubscribe https://github.com/notifications/unsubscribe-auth/AEOKE7MT3FQARHCYB7J3VHLVVBFZXANCNFSM53N5YEPA . You are receiving this because you commented.Message ID: @.***>

WDDracones commented 2 years ago

Good day,

I have fixed the problem. If someone has the problem: create a back-up of your profiles, delete ALL data from the StreamDeck from the computer (except the back-up, your icons etc), uninstall the driver and reinstall it. Then it will work again.

Thanks for the help! Super PlugIn!