tvdb2/3 not working for Detective Conan

[Roshri]

Platform

Operating system and version: W1022H2 Plex version: 4.121.1

Expected Behavior

Adding the series using absolute numbering, with specified guid type and the series should get arranged into seasons

Current Behavior

Noticed Detective Conan stopped adding episodes a few months ago so I decided to check it. It's worth noting that the naming is "Detective Conan - Exxxx [subgroup][quality]" since the series has over 1k episodes Set up a new test library with only Detective Conan and episodes 01-54 which would cover Seasons 01 and 02. Added a tvdb3.id file containing the number 72454 on it. The new library could never pick up the series, at all, always showed empty. Tried with tvdb2.id file, same result. Tried renaming the folder including either [tvdb3-72454] or [tvdb2-72454]. Changed to only tvdb and the series showed up, with only one season.

I have no prior logs because the series didn't get picked up before changing to tvdb.

It seems the scanner crashed as the Plex Media Scanner shows this

Jan 07, 2024 17:43:32.833 [200] DEBUG - Scanner: Processing directory T:\Test Anime 2 (parent: no)
Jan 07, 2024 17:43:32.839 [200] DEBUG - Scanner: Processing directory T:\Test Anime 2\Meitaintei Conan [tvdb3-72454] (parent: yes)
Jan 07, 2024 17:43:32.851 [200] DEBUG - Directory had 54 files, database had 0 files, can't skip.
Jan 07, 2024 17:43:32.892 [200] ERROR - Error in Python: Running scanner:
Traceback (most recent call last):
  File "E:\Users\Toto Saurio\AppData\Local\Plex Media Server\Scanners\Movies\Absolute Series Scanner.py", line 318, in Scan
    except Exception as e:  Log("xml loading issue"); Log(e)
  File "E:\Users\Toto Saurio\AppData\Local\Plex Media Server\Scanners\Movies\Absolute Series Scanner.py", line 104, in Log
    file.write(("" if no_timestamp else time.strftime("%Y-%m-%d %H:%M:%S") + " ") + entry + "\n")
TypeError: cannot concatenate 'str' and 'SSLError' objects

root.agent.log Meitaintei Conan [tvdb-72454].agent-search.log Meitaintei Conan [tvdb-72454].agent-update.log Plex Media Scanner.3.log Plex Media Scanner.4.log Plex Media Scanner.log Plex Media Scanner.1.log Plex Media Scanner.2.log

[ZeroQI]

"xml loading issue" line 318 making the scanner crash It needs the series xml to find the seasons mapping and cannot

[Roshri]

Do I have to create this series xml? Like the tvdb4 mapping xml?

[ZeroQI]

Line 104 should be str(entry) instead of just entry There is an xml downlod error abd the url is not displayed because of the bug above

[Roshri]

In that case, is there a way to manually get this xml file so it can scan the series?

[Roshri]

After poking around for about an hour I think I managed to make it work. After reading the error again I noticed the path for the scanner was wrong File "E:\Users\Toto Saurio\AppData\Local\Plex Media Server\Scanners\**Movies**\Absolute Series Scanner.py", line 318, in Scan except Exception as e: Log("xml loading issue"); Log(e)

It was a REALLY old version, it reports last modified date of 2016. Removed that Movies folder and only kept Series and it seems to work

I might even try to recreate my old issue #393 to see if this had something to do with it not working

[ZeroQI]

Well spotted, Imissed it, since ASS is a series scanner so should not have been onstalled as mo ie scanner nor used in a movie library

[Roshri]

Closing as this was an 8th Layer issue and I was the problem