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ZeroQI / Hama.bundle

Plex HTTP Anidb Metadata Agent (HAMA)
GNU General Public License v3.0
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Digimon Ghost Game refuses to be matched to it's metadata #542

Closed jibarofoss closed 1 year ago

jibarofoss commented 1 year ago

Today I noticed that the series entry for Digimon Ghost Game hadn't updated for the last 5 episodes. After updating Hama.bundle and Absolute Series Scanner to no avail, I tried building a new library, except it refuses to fetch any metadata at all there. I tried unmatching and rematching on the old library, moving and then placing back the files, still no dice. Any advise on how to proceed? Logs (couldn't find filelist or scanner logs, no logs at all on com.plexapp.agents.hama/DataItems/_Logs for the new library) com.plexapp.agents.hama.log com.plexapp.system.log Digimon Ghost Game.agent-search.log (from the original library) Digimon Ghost Game.agent-update.log (from the original library)

jibarofoss commented 1 year ago

This screenshot shows the series after manual matching, nothing ever happens to it no matter how many times I hit refresh metadata or scan library Screenshot_20230226_193253

ZeroQI commented 1 year ago

Original library update.log show correct logs, no errors, so possibly a Plex corrupted database issue

Search and update logs for new library would have been nice... Seem like metadata fails since some time which hints at a Plex issue.

jibarofoss commented 1 year ago

Unfortunately there aren't any search and update logs on the new library for that series, it's been on the metadata spinny symbol for hours, the scanner refuses to touch it

ZeroQI commented 1 year ago

Try fix for corrupted plex database first I would say, reinstall plex fully second. If there's no agent logs it fails before launching it so plex issue...

jibarofoss commented 1 year ago

Does a corrupted db affect a specific series only? Everything else is populating just fine on the new library.

ZeroQI commented 1 year ago

It could to be honest Scanner ran but search and/or update didn't run. Without logs tricky to tell... Check system.log for errors if no series log or errors in hama log

jibarofoss commented 1 year ago

Would this root agent log be of any help? I'm seeing some errors related to Digimon Ghost Game there. root.agent.log

jibarofoss commented 1 year ago

Think I found the culprit on the system log. com.plexapp.system.log

ZeroQI commented 1 year ago

I can see 3 errors, none of which pointing to HAMA python code but plex internal libraries...

root log shows PLEX_LIBRARY_URL - Exception: '<urlopen error [Errno -2] Name does not resolve>' Plex token file issue ?

ZeroQI commented 1 year ago

Duplicate of https://github.com/ZeroQI/Hama.bundle/issues/547