Hi,
If there is a mail conversation between 2 or more people who are staying across
different timezones, then there is a little problem in reading the messages.
Here is the illustration of the problem that i feel which I think is already
fixed/handled in other mailing channels:
Lets say user A is in timezone A1 IST [GMT+0530] sends a mail at 28 February
2015 at 14:00 {as seen by user A}
User B replies to this mail who is in timezone B1 PST [GMT-0800] replies to the
mail at 28 February 2015 at 14:45 {as seen by user A}
But if user A see's the mail that he sent in the bottom of the mail replied by
user B, user A will find that he actually sent the mail to user B at Feb 28,
2015 at 12:30 AM {as seen by user A}. Which is wrong i believe because user A
gets an impression that he sent the mail at a different time than he actually
did.
However, this time is actually the time user B received the mail from user A
that is at Feb 28, 2015 at 12:30 AM {as seen by user B}
Subsequent mail chain becomes likes this as perceived by user A:
B <B.@gmail.com> 28 February 2015 at 14:55
To: A <A@gmail.com>
Hi,
This is a 2nd test mail in response from 2nd emailid.
Timezone is (GMT-0800) Pacific Standard Time
Thanks,
User B
On Sat, Feb 28, 2015 at 1:16 AM, A <A@gmail.com> wrote:
Hi,
This is a 2nd test mail from 1st emailid.
Timezone is (GMT+05:30) Indian Standard Time
Thanks,
User A
On 28 February 2015 at 14:45, B <B@gmail.com> wrote:
Hi,
This is a test mail in response from 2nd emailid.
Timezone is (GMT-0800) Pacific Standard Time
Thanks,
User B
On Sat, Feb 28, 2015 at 12:30 AM, A <A@gmail.com> wrote:
Hi,
This is a test mail from 1st emailid.
Timezone is (GMT+05:30) Indian Standard Time
Thanks,
User A
So, if user A/user B checks their all the mails individually then they wont
find any problem with the timings.
However, usually user checks the last message going through the entire
conversation from bottom to top of that message rather than going through the
individual message everytime.
In the above example it looks like user A sent the mail @ 12:30AM and user B
replied the mail @14:45. Then user again sent the mail @1:16AM to which user B
replied @14:55
So, it looks like for user A he sent a mail 2 times both earlier than the reply
received from user B.
I think this should be fixed by giving timezone appended with the message.
This may not be a big deal. But other mail channels have already handled in 1
or the other way.
I also dont find any setting in gmail that can take care of this.
What steps will reproduce the problem?
1. user A sends a mail from timezone 1
2. user B replies on the above from timezone 2
3. user A replies on the above from timezone 1
4. user B replies on the above from timezone 2
What is the expected output? What do you see instead?
Users of the mail chain should see the timings with the timezone appended in
the message.
What version of the product are you using? On what operating system?
Latest and windows. However, this issue is general and can be seen anywhere.
What is the url of the corresponding thread at Google Groups?
https://productforums.google.com/forum/#!category-topic/gmail/report-an-issue/re
ading-and-receiving-messages/windows/google-chrome/vmPyMq2ZGXo
What is your support ticket from Google support?
NA
Please provide any additional information below.
Please find attached from the google support forum.
Original issue reported on code.google.com by mohit.mj.jain@gmail.com on 8 Mar 2015 at 10:41
Original issue reported on code.google.com by
mohit.mj.jain@gmail.comon 8 Mar 2015 at 10:41