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Zondax / ledger-kusama

Kusama app for Ledger Nano S and X
Apache License 2.0
50 stars 19 forks source link

can't access address via ledger #196

Closed exserviceman closed 11 months ago

exserviceman commented 1 year ago

Guys I really need your help. about half a year ago, I made an address through Ledger on polkadot.js.org from time to time I went in and saw the balance. but today, when i entered on I did not find the address where the coins were stored. it just stopped showing up. only addresses starting with "5" are restored through the Ledger, originally my address looked like this: https://kusama.subscan.io/account/ESra9dVYfkgMEUvK8wZZMHN4i877zEJSUSvWtmM1XSSBS1r

also, if you go through another explorer, then when you enter my address, it is replaced by this https://sub.id/ESra9dVYfkgMEUvK8wZZMHN4i877zEJSUSvWtmM1XSSBS1r. there was some kind of migration and I overlooked it or what?

please tell me how can I restore the correct address

:link: zboto Link

ftheirs commented 11 months ago

Hey @exserviceman, polkadotjs might show you the address from a different device (or the same device with a different mnemonic). Please, verify in the device which is your address (you'll need to set the same derivation path). There were no migration or any breaking change at all from the Ledger app side