Upload genome files to the website

[hushaoqiang]

Hello, I am very grateful to see that you have developed this software. At present, I want to use the website to identify the Centromere sequence. But when I upload the genome file, it always disappears, and when I run it, I prompt that I haven't entered the reference genome file.

How should this be resolved? Looking forward to your reply. Thank you.

[Echoring]

Sorry to say, the storage of our server is unexpectedly filled... We have cleared up the server, please try again.

[hushaoqiang]

Hello, there are still some errors here.

[Echoring]

Sorry again to say, this is an unsolved bug. Uploaded file rarely become null in this bug, and we haven't located the true error. Fortunately, this bug happen rarely. If you see error such as No such file or directory: '../../upload/null', just try again. (Seems taking a long time in the submitting page or upload large file will increase happen rate)

[hushaoqiang]

Indeed, I re-entered it and now there are no errors reported. Thanks

[hushaoqiang]

Hello, my genome has successfully run, but opening it has no results. May I know how to solve this problem

[Echoring]

However, I can successfully access your result with Job ID: Centro_72d43c2a-e2cc-4a04-beec-fa0aa6a7f6df. You may check is there any input error, or force refresh page (ctrl+F5) and try again.

[Echoring]

• I find the error. The link in mail is outdated address. Use this one: http://atcgn.com:8080/quarTeT/home.html

[hushaoqiang]

According to what you said, I successfully opened it. The result was very good, thank you very much. I would like to ask how long this result will be saved.

[Echoring]

The result will be removed after 30 days. However, depends on server storage, the time is not guaranteed. It's recommended to save the results by clicking the download buttoms.

[hushaoqiang]

Good , thank you very much for providing this software（quarTeT） for scientific researchers. Wishing you better and better

[hushaoqiang]

Hello, I saw that you fixed a bug today. When I was running the webpage today, there were some question marks (TElength TEcoverage is ?%) in the results. Is this normal?

[Echoring]

If you haven't uploaded TE files, there will be question marks at TElength and TEcoverage. The bug mentioned is imported to server at 7/4 noon. All jobs submitted after that time have failed, so I think this is not related.

[hushaoqiang]

Indeed, when I added the annotation file for EDTA, the result appeared. thanks

[hushaoqiang]

Hello, I would like to use the website to identify Centromere sequences. But there were some errors, how should I solve them? Looking forward to your reply. Thank you.

[Echoring]

It seems that our server is overwhelming by complex centromere identification tasks and the memory run out. Please try the local version, or try again days latter.

[hushaoqiang]

Okay, I'll try again in a few days. Thanks