Not possible connecting Zipato Smart Smoke Sensor to Athom Homey

erlingsvensson commented 4 years ago

Athome says: Unfortunately, this issue concerns an app that is not developed by us, but by a developer in our community. You can contact the developer of this app via the Appstore. Please report this issue to this developer so he is aware of this issue:

aartse commented 4 years ago

What is the problem?

is the device added as "general"? please provide the following info: manufacture id, product id and producttype id
does it stuck while pairing or it does it not pairing at all? then try to reset the device, remove the device from zwave network and try again. make sure the device is close to homey while pairing.

erlingsvensson commented 4 years ago

HI

I am using Iphone 7. Homey App -> Device -> Add New Device -> pick a brand, Choose Zipato, See IMG_1 -> Choose a Device, Smart Smoke Sensor, see IMG_2 -> Install, See IMG_3 -> <install a Z-wave Device, See IMG_4, I am following the instructions: Press «Resett» on Device 3 times within 1.5 seconds. Noting happens on the app, nor on the device

Regards Erling Svensson

Fra: aartse Sendt: fredag 31. januar 2020 kl. 18:42 Til: aartse/athom.zipato Kopi: erlingsvensson; Author Emne: Re: [aartse/athom.zipato] Not possible connecting Zipato Smart SmokeSensor to Athom Homey (#52)

What is the problem? • is the device added as "general"? please provide the following info: manufacture id, product id and producttype id • does it stuck while pairing or it does it not pairing at all? then try to reset the device, remove the device from zwave network and try again. make sure the device is close to homey while pairing. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

erlingsvensson commented 4 years ago

All Your recomandations have been tried multippel times:

(then try to reset the device, remove the device from zwave network and try again. make sure the device is close to homey while pairing.)

Regards

Fra: Erling Svensson Sendt: fredag 31. januar 2020 kl. 22:46 Til: aartse/athom.zipato; aartse/athom.zipato Kopi: Author Emne: SV: [aartse/athom.zipato] Not possible connecting Zipato SmartSmokeSensor to Athom Homey (#52)

HI

I am using Iphone 7. Homey App -> Device -> Add New Device -> pick a brand, Choose Zipato, See IMG_1 -> Choose a Device, Smart Smoke Sensor, see IMG_2 -> Install, See IMG_3 -> <install a Z-wave Device, See IMG_4, I am following the instructions: Press «Resett» on Device 3 times within 1.5 seconds. Noting happens on the app, nor on the device

Regards Erling Svensson

Fra: aartse Sendt: fredag 31. januar 2020 kl. 18:42 Til: aartse/athom.zipato Kopi: erlingsvensson; Author Emne: Re: [aartse/athom.zipato] Not possible connecting Zipato Smart SmokeSensor to Athom Homey (#52)

What is the problem? • is the device added as "general"? please provide the following info: manufacture id, product id and producttype id • does it stuck while pairing or it does it not pairing at all? then try to reset the device, remove the device from zwave network and try again. make sure the device is close to homey while pairing. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

aartse commented 4 years ago

did you use the reset button and not the 'test' button (https://www.domotica-blog.nl/image.axd?picture=/2019/Heiman/Rookmelder/heiman-smart-smoke-sensor-HS1SA-hd-installatie.jpg). When pairing is started (by pressing 3 times on the reset button), a led on the device sould blink green. When this is not happening, the device does not start the Inclusion Process.

erlingsvensson commented 4 years ago

Hi Did use the «reset» button and pressing 3 time within 1.5 sec. Nothing is happening and the Device are not blinking, no signal at all.

Regards

Fra: aartse Sendt: lørdag 1. februar 2020 kl. 16:55 Til: aartse/athom.zipato Kopi: erlingsvensson; Author Emne: Re: [aartse/athom.zipato] Not possible connecting Zipato Smart SmokeSensor to Athom Homey (#52)

did you use the reset button and not the 'test' button (https://www.domotica-blog.nl/image.axd?picture=/2019/Heiman/Rookmelder/heiman-smart-smoke-sensor-HS1SA-hd-installatie.jpg). When pairing is started (by pressing 3 times on the reset button), a led on the device sould blink green. When this is not happening, the device does not start the Inclusion Process. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

aartse commented 4 years ago

i think your device is broken. according to the manual, when the led is not blinking, Inclusion Process is not started. so homey (or every other controller) cannot pair with this device.

erlingsvensson commented 4 years ago

Hi I dont think so. I have bought 4 devices and all are acting the same way. However, when I press the resett button and hold for 3 seconds, the device starts blinking. Homey does not react on this however.

Mvh Erling

feb. 2020 kl. 16:55 skrev aartse notifications@github.com:

i think your device is broken. according to the manual, when the led is not blinking, Inclusion Process is not started. so homey (or every other controller) cannot pair with this device.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

aartse / athom.zipato

Not possible connecting Zipato Smart Smoke Sensor to Athom Homey #52