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aashishksahu / SafeSpace

A safe place for your valuable information
GNU General Public License v3.0
144 stars 9 forks source link

App crashes after password #46

Closed Xzld closed 3 months ago

Xzld commented 4 months ago

The app now crashes everytime i try to unlock it. I tried clearing cache and it did nothing. I think i might have uploaded a corrupt file and it is trying read it. Please help. I couldnt back up my data. I deleted the imported files and was about to create a zip backup. Now im lost without my data.

aashishksahu commented 4 months ago

Hi @Xzld, I am sorry to hear that, let’s figured this out. Clearing cache will not do much as I am not using cache in my app, corrupt file also shouldn’t be an issue as it’s just a file. Please help me with a few more details. device model: OS version: What type of screen lock you’re using: Have you setup the app pin: Was it working in a previous version(which one): At what step exactly the app crashes:

Xzld commented 4 months ago

Device model: samsung m31 Os: android 12 Pin and fingerprint Yes Yes it was working with the previous version(1.4.3) of the app

I was uploading a few videos to the app and it crashed halfway through upload. I couldnt open the app ever since. I can enter my pin but the app stops responding afterwards.

aashishksahu commented 4 months ago

This is a weird issue, Since I don't have any diagnostics telemetry in this app, pointing out the exact cause would be difficult. Here's a workaround:

  1. Go to this link and download platform tools for your desktop or laptop.
  2. Unzip it and open terminal/powershell in that folder (on windows 11 and linux you can right click and open with terminal).
  3. Now go to your phone's settings and go to "About phone", and then tap "Software information", then rapidly tap "Build number" until developer options are turned on.
  4. Then go back and go to developer options and enable usb debugging and connect your phone to pc using a usb cable.
  5. Go to the terminal you opened and type adb devices. A prompt will pop up on your phone asking for usb debugging permission. Press Allow.
  6. now type adb devices again and you will see 1 entry under List of devices attached, this means that your phone is successfully connected to usb debugging using adb.
  7. Next, download v1.4.4 from this link
  8. place this apk in the platform-tools folder and type .\adb.exe install -d app-release.apk. This will install v1.4.4 without deleting the data.

Let me know if you can then open the app. You can also take a backup of your data and then reinstall the app.

Xzld commented 4 months ago

Unfortunately this did not fix the issue.

aashishksahu commented 4 months ago

can you, if possible, try to import that same file in some other phone? let me know what happens.

Xzld commented 4 months ago

Hey, good news! I figured out the problem. Turns out I had two files with a similar name. One file was "whatever(1).jpg" and the other was "whatever (1).jpg" When I import both to the app it crashes. Perhaps your app isn't reading spaces?

aashishksahu commented 4 months ago

Good to hear that your issue is resolved, I'll surely test and fix this bug, although these two file names are different, but anyway, I'll check it. Thanks :)

Xzld commented 4 months ago

My issue isn't resolved I'm still locked out of my data. I was able to replicate my issue by renaming two files like how i mentioned.

aashishksahu commented 4 months ago

Hmm… I would suggest that you wait for the next update, hopefully I’ll figure something out…

aashishksahu commented 4 months ago

hi @Xzld , Good news! I figured out the problem and have pushed a fix. Will release the apk soon. Thanks for your detective work on the naming issues.

Xzld commented 4 months ago

Great! Looking forward to it.

Xzld commented 3 months ago

No updates yet?

aashishksahu commented 3 months ago

Yeah…. Been a little busy with work, will try to release an update this weekend.