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abeggled / com.northq

NorthQ for Homey
GNU General Public License v3.0
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Can't include #4

Closed joakim93 closed 6 years ago

joakim93 commented 6 years ago

Hi, I can't include the power meter to homey. I have reset the power meter and the homey. The power meter enters inclusion mode but homey doesn't find it.

abeggled commented 6 years ago

What's the distance between Homey and the NorthQ meter during pairing? What's the detailed message on Homey?

joakim93 commented 6 years ago

about 20cm. How do I find the detailed message from homey? It doesn't say anything just says after a while that nothing found. Where do I find the logs?

joakim93 commented 6 years ago

Any ideas?

abeggled commented 6 years ago

Sorry for the delay. It seems you have a general pairing-problem. Have you tried to reset the NorthQ-Meter (By pressing the button 7 times the Power Reader will be reset to factory defaults.) Try to add it again. If Homey does not find your device, then your Homey or the device you trying to add has a problem. From the North-App perspective I can't help you in this situation.

joakim93 commented 6 years ago

Okay I sent the northq meter back. So let's see if that was the problem. Thanks will let you know.

joakim93 commented 6 years ago

I got it back and now it did include fine. Does this have any realtime logging?

abeggled commented 6 years ago

fine, not at the moment, please check issue #3