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abhay123lp / tunesremote-plus

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Can't pair with Epic 4G #46

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1. Attempt to Pair Epic 4G with Android 2.2, TunesRemote+ 2.3.3 with iTunes 
10.2.1 
2. Search does not find library.  Manual add of IP address pulls down metadata 
but no music
3. No Android device in iTunes Home share list.

What is the expected output? What do you see instead?
Not certain.  

What version of the product are you using? On what operating system?
See above.

Please provide any additional information below.
Not firewall on base station or server.  ROKU device finds library easily.

Original issue reported on code.google.com by jscott...@gmail.com on 4 Apr 2011 at 3:41

GoogleCodeExporter commented 8 years ago 
A bit of an update. After several attempts cycling home sharing, clearing out 
remotes, changing allowed options, and re-installing TunesRemote+, I did get 
the it to send a pairing request with code 5309 to iTunes.  It showed up under 
devices as SPH-700.  When I entered the code, it was ignored and the pairing 
window never went away on the phone.

Original comment by jscott...@gmail.com on 4 Apr 2011 at 7:04

GoogleCodeExporter commented 8 years ago 
Most likely this is your firewall blocking the return requests on TCP port 3689 
or TCP port 1024.

Roku is NOT repeat NOT implementing the same protocol as TunesRemote+.

Original comment by mellowaredev on 5 Apr 2011 at 11:49

GoogleCodeExporter commented 8 years ago

Original comment by mellowaredev on 5 Apr 2011 at 11:49

GoogleCodeExporter commented 8 years ago 
Also to note I have sucessfully paired with about 20 different Android devices. 
 It is not your Epic 4g it is your firewall rules....

http://code.google.com/p/tunesremote-plus/wiki/ConnectionProblems

Original comment by mellowaredev on 5 Apr 2011 at 11:50

GoogleCodeExporter commented 8 years ago 
My Macbook Pro is able to pair with the iTunes server.  Does this mean the 
firewall issue is on my Epic 4G?   Does your software require that I jail-break 
my Epic 4G?

Original comment by jscott...@gmail.com on 6 Apr 2011 at 12:45

GoogleCodeExporter commented 8 years ago 
Looks like your Epic neither accepts http requests on port 1024 (pairing) nor 
udp multicasts on port 5353.

Original comment by PieceOfS...@gmail.com on 6 Apr 2011 at 8:54

GoogleCodeExporter commented 8 years ago 
YEs once again, what your Macbook pro is doing and what your Roku are doing is 
RAOP which is Remote Audio Access Protocol.  TunesRemote+ is is DACP protcol 
which is differet.  It requires ports 5353, 1024, and 3689 all to be allowable 
through the firewall.  My guess is your 1024 is blocked.

Original comment by mellowaredev on 6 Apr 2011 at 10:48

GoogleCodeExporter commented 8 years ago 
jscott, any update on this?

Original comment by mellowaredev on 7 Apr 2011 at 2:40

GoogleCodeExporter commented 8 years ago 
I specifically opened 1024 on the router, as per the instructions.  Also, I'm 
not sharing a library with the MacBook, but pairing with it.  It generates a 
code, I enter it on the server, it shows up as a device.   But I like the idea 
of the Epic not allowing traffic over 1024... I plan to test pairing it with 
the MacBook tonight.

Original comment by jscott...@gmail.com on 7 Apr 2011 at 3:27

GoogleCodeExporter commented 8 years ago 
OK just keep me in the loop on how it goes...

Original comment by mellowaredev on 7 Apr 2011 at 4:02

GoogleCodeExporter commented 8 years ago 
I am going to close this issue as I believe it to be not TunesRemote+ related 
but firewall related.

Original comment by mellowaredev on 8 Apr 2011 at 7:47

GoogleCodeExporter commented 8 years ago 
Uhhhh.   It was the firewall on the iTunes server machine. I installed some 
tools on Android to chase down open ports and it became pretty clear.  So I 
rebooted the iTunes server machine and TunesRemote+ connected right up 
afterwards.  Something about firewall control on Snow Leopard with third party 
tools - the reboot cleared it. Thanks for the help.  Great app you have here!

Original comment by jscott...@gmail.com on 8 Apr 2011 at 7:47

GoogleCodeExporter commented 8 years ago 
That is why I labeled the first section of the Wiki "Firewall, Firewall, 
Firewall...".

http://code.google.com/p/tunesremote-plus/wiki/ConnectionProblems

Because every time a user says its not their firewall...it is their firewall!

Original comment by mellowaredev on 8 Apr 2011 at 7:57

GoogleCodeExporter commented 8 years ago 
Hmmm.  Might add reboot Mac OS X to you help along with the Win 7 hints.

Original comment by jscott...@gmail.com on 8 Apr 2011 at 8:00

GoogleCodeExporter commented 8 years ago 
Will do..

Original comment by mellowaredev on 8 Apr 2011 at 8:02