Can not pair iTunes with my Desire HD

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Q. What Android hardware device do you own?  (HTC Hero, Samsung Galaxy,
etc)

A: HTC Desire HD

Q. On what Android operating system version? (2.1, 2.2, Honeycomb 3.0.1
etc)

A: Gingerbread (2.3.3)

Q. What DACP server, OS, and version? (OSX iTunes 10.1.2, Windows 7
MonkeyTunes 1.5.1 etc)

A: Windows 7 iTunes 10.2.2.12

Q. What TunesRemote+ version? (found on Menu->More->About)

A: Sorry there is no "more" in the menu. It's the latest version.

Please provide any additional information below.

My phone just does not find any library automatically. When I add the ip 
manually it will give me this code I need to enter in iTunes (somewhere??). I 
tried to enter it while the mainscreen was active but nothing happens. Home 
sharing is enabled.

Original issue reported on code.google.com by jordimue...@gmail.com on 12 May 2011 at 7:59

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It is most likely your firewall or that you need to "forget all remotes".  Read 
through the whole Connection Issues:

http://code.google.com/p/tunesremote-plus/wiki/ConnectionProblems

Original comment by mellowaredev on 12 May 2011 at 8:01

• Changed state: Accepted

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Yes I already read through them. The ports are correctly forwarded (Im an IT 
manager so I know it's correctly done). I even have the "Windows Firewall" 
service on disabled to make sure the ports are absolutely free and open. I also 
tried a few times to press the "forget all devices/pairs" button.

No luck!

Original comment by jordimue...@gmail.com on 12 May 2011 at 8:10

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So when TunesRemote+ is showing the pairing code 5309 do you see your device in 
the iTunes treeview on the PC?  Can you click on it and enter the code?

If not your Bonjour is definitely blocking UDP packets.  Possibly reboot your 
Windows PC to restart your Bonjour service?

So if you don't have that work the Manual Pairing step won't do you any good 
that is not for iTunes but for other DACP Servers.

Original comment by mellowaredev on 12 May 2011 at 8:16

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No my device is not showing up in iTunes at all. The pairing code is only 
showing up when I choose to "manually add" in the tunesremote+ app which I 
shouldn't do according to your last sentence.

I just restarted the bonjour service but again: no luck. Is there anything I 
can do to debug the program?

Original comment by jordimue...@gmail.com on 12 May 2011 at 9:02

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I just used wireshark to see if the device was actually communicating with my 
computer.
It looks like it is. Have a look yourself:

Original comment by jordimue...@gmail.com on 12 May 2011 at 9:13

Attachments:

• log.png

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OK so what is happening there is you are trying "Manual Pairing" with itunes.  
As I have said before that will not work.  You REAL problem is on Tunes Remote+ 
when you are in the Find Libraries screen which uses Bonjour to see all 
available iTunes instances your Android device can't see it.

What that means is  your Android device is being blocked from multicast UDP 
packets on port 5353.

You can read all about it here:

http://code.google.com/p/tunesremote-plus/issues/detail?id=1&can=1

Original comment by mellowaredev on 12 May 2011 at 9:58

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Hmm not sure what I have to do now. The thread gives a couple of possible 
solutions but none seem to work for me. I even tried to open ports on both TCP 
and UDP to ensure myself that the ports are completely open for all traffic.

From reading the posts in the thread I can understand that there's a problem 
with the wifi driver htc desire hd uses. 

What do I have to do now? Wait till someone fixes it? I really like the 
tunesremote+ app and would like to use it. If you need anything from me, let me 
know.

Original comment by jordimue...@gmail.com on 13 May 2011 at 5:26

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Yeah it seems certain Desire's have a bug in their WIFI driver preventing UDP 
multicast traffic.  Yours must be one of the affected phones.  I thought 
someone had mentioned it is fixed in a later firmware release but I am not 
quite sure.

Unfortunately until that is fixed there is no way to use TunesREmote+ as 
Bonjour is key to the handshaking of DACP.

Original comment by mellowaredev on 13 May 2011 at 8:17

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Changing this to WontFix as the Desire has a known UDP issue.

Original comment by mellowaredev on 24 Dec 2011 at 2:17

• Changed state: WontFix