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absalomedia / prestashop-12-factor

Prestashop as a 12 Factor App
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Heroku : App crashed #9

Open alexauvray opened 6 years ago

alexauvray commented 6 years ago 
2018-10-05T16:19:42.272420+00:00 heroku[web.1]: Starting process with command `vendor/bin/heroku-php-nginx -C nginx-prestashop.conf store/`
2018-10-05T16:19:44.788231+00:00 heroku[web.1]: Process exited with status 1
2018-10-05T16:19:44.800903+00:00 heroku[web.1]: State changed from starting to crashed
2018-10-05T16:19:44.723102+00:00 app[web.1]: DOCUMENT_ROOT 'store/' does not exist
2018-10-05T16:19:45.112083+00:00 heroku[router]: at=error code=H10 desc="App crashed" method=GET path="/" host=prestashoplm.herokuapp.com request_id=9b96c8a3-4f0a-4e9f-b45f-71d85c9a59ad fwd="88.190.221.58" dyno= connect= service= status=503 bytes= protocol=https
2018-10-05T16:19:45.620802+00:00 heroku[router]: at=error code=H10 desc="App crashed" method=GET path="/favicon.ico" host=prestashoplm.herokuapp.com request_id=314da2bd-6363-4fd3-b06a-4f8a3196e8af fwd="88.190.221.58" dyno= connect= service= status=503 bytes= protocol=https
2018-10-05T16:19:57.945859+00:00 heroku[router]: at=error code=H10 desc="App crashed" method=GET path="/" host=prestashoplm.herokuapp.com request_id=996e259b-1b3a-4412-8357-3b395491c176 fwd="88.190.221.58" dyno= connect= service= status=503 bytes= protocol=https
2018-10-05T16:19:58.411565+00:00 heroku[router]: at=error code=H10 desc="App crashed" method=GET path="/favicon.ico" host=prestashoplm.herokuapp.com request_id=b2072591-4202-4159-800e-58f472de9870 fwd="88.190.221.58" dyno= connect= service= status=503 bytes= protocol=https
2018-10-05T16:20:36.577533+00:00 heroku[router]: at=error code=H10 desc="App crashed" method=GET path="/" host=prestashoplm.herokuapp.com request_id=8e8cf9ff-d842-41cc-9717-2c24b867cff9 fwd="88.190.221.58" dyno= connect= service= status=503 bytes= protocol=https
2018-10-05T16:20:37.063992+00:00 heroku[router]: at=error code=H10 desc="App crashed" method=GET path="/favicon.ico" host=prestashoplm.herokuapp.com request_id=403b2070-3dd6-4215-9dd2-bb39d9e7c740 fwd="88.190.221.58" dyno= connect= service= status=503 bytes= protocol=https
absalomedia commented 6 years ago

The document root doesn’t look to have been created for some reason.

absalomedia commented 6 years ago

I've confirmed this issue on spinning up a test instance on Heroku. Investigating it now

FriendlyUser commented 5 years ago

I got the same error 👍

newroseji commented 5 years ago

Any progress? I am getting the same issue.

absalomedia commented 5 years ago

Still trying to diagnose why it can't resolve the site root. Heroku logging hasn't been informative up to this point

victorcamachoc commented 5 years ago

Have the same problem :(

maletced commented 5 years ago

Same problem

fmp777 commented 4 years ago

doesn't seem like its grabbing the prestashop files at all