When creating a ticket with the following attrs, only the first CC is added.
=> {"Subject"=>"test subject",
"Requestors"=>"a@hobbsee.com,b@hobbsee.com",
"Queue"=>"support",
"Cc"=>"c@hobbsee.com, d@hobbsee.com",
"AdminCc"=>"c@hobbsee.com, d@hobbsee.com"}
Sarah-E-Greene
commented
9 years ago
When creating a ticket with the following attrs, only the first CC is added. => {"Subject"=>"test subject", "Requestors"=>"a@hobbsee.com,b@hobbsee.com", "Queue"=>"support", "Cc"=>"c@hobbsee.com, d@hobbsee.com", "AdminCc"=>"c@hobbsee.com, d@hobbsee.com"}
@rt.ticket_create(attrs) => {"Cc"=>["c@hobbsee.com"], "Subject"=>"test subject", "id"=>"2018504", "Queue"=>"support", "Owner"=>"Nobody", "Creator"=>"automator", "Status"=>"new", "Priority"=>"101", "InitialPriority"=>"101", "FinalPriority"=>"100", "Requestors"=>["a@hobbsee.com", "b@hobbsee.com"], "AdminCc"=>["c@hobbsee.com", "d@hobbsee.com"], "Created"=>"Wed Oct 01 12:19:56 2014", "Starts"=>"Not set", "Started"=>"Not set", "Due"=>"Thu Oct 02 12:19:56 2014", "Resolved"=>"Not set", "Told"=>"Not set", "LastUpdated"=>"Wed Oct 01 12:19:57 2014", "TimeEstimated"=>"0", "TimeWorked"=>"0", "TimeLeft"=>"0"}