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acconeer / acconeer-python-exploration

Acconeer Exploration Tool
https://docs.acconeer.com
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Error with displaying GUI (couldn't connect to MK112 board via serial communication) #21

Closed msallmen23 closed 4 years ago

msallmen23 commented 4 years ago

I keep getting the following message when trying to run GUI. Please view the picture attached.

Let me know if anyone has any ideas on how to fix this.

I have tried the following:

Picture: gui_pic

dj-acconeer commented 4 years ago

Could you verify that COM3 disappears when you unplug the module?

msallmen23 commented 4 years ago

image

msallmen23 commented 4 years ago

It's not showing up. Or where you referring to COM3 showing up on the GUI?

dj-acconeer commented 4 years ago

In order to help you best, I need to understand your setup. First step is to make sure that the USB module is actually on COM3. Are you running this in a VM or directly in Windows?

msallmen23 commented 4 years ago

Directly on Windows. It is on COM3. image

msallmen23 commented 4 years ago

Thanks for the assistance thus far.

dj-acconeer commented 4 years ago

From your other screenshot I can see that you are using the latest exploration tool with API 2.0. We just released this new API version last week and there might be incompatibility issues. When did you flash the software for the usb module?

msallmen23 commented 4 years ago

Last week. Should I install previous version? If so, can you provide link to previous version that you recommend for my current enviornment.

dj-acconeer commented 4 years ago

I think first we could try to flash the usb module gain to make sure it's the latest.

msallmen23 commented 4 years ago

What do you mean by flash the usb module?? I apologize I am a newbie to RF.

dj-acconeer commented 4 years ago

No problem. We will guide you through it. Follow the instructions here to flash the latest firmware to the USB module

https://acconeer-python-exploration.readthedocs.io/en/latest/evk_setup/xm112.html

msallmen23 commented 4 years ago

image

msallmen23 commented 4 years ago

Thank you

msallmen23 commented 4 years ago

I ran the first script in the link you provided and that was the previous screenshot

dj-acconeer commented 4 years ago

That means, the srcipt found a device attache to com3. If you could download bossa and the latest firmware and flash that to your module, we can make sure you have the latest firmware on the module.

msallmen23 commented 4 years ago

ok, I am not able to download the link provided...

msallmen23 commented 4 years ago

image

msallmen23 commented 4 years ago

the module sw user guide doesn't upload for me

msallmen23 commented 4 years ago

I am on the Acconeer Developer site and am looking for that same "module software user guide". Can you point me in the right direction from the website?

msallmen23 commented 4 years ago

Thanks again for all your help. I really appreciate it.

dj-acconeer commented 4 years ago

I looks like the link is outdated. You need to go to our homepage at https://developer.acconeer.com Navigate to the "Developer" section and create an account. Then login here https://developer.acconeer.com/log-in/ and download the latest software.

msallmen23 commented 4 years ago

Is this the right one? image

dj-acconeer commented 4 years ago

Yes.

msallmen23 commented 4 years ago

Ok, great.

msallmen23 commented 4 years ago

image

msallmen23 commented 4 years ago

THat is the new error that I am getting.

msallmen23 commented 4 years ago

Should I try this as well? image

msallmen23 commented 4 years ago

Nevermind, it is letting me write now. I had to perform a read first. Now it's letting me write.
image

msallmen23 commented 4 years ago

image

msallmen23 commented 4 years ago

image

msallmen23 commented 4 years ago

This is the error that I am getting now.

dj-acconeer commented 4 years ago

In your screenshot, it looks like you flashed the bossac.exe to the USB module. Make sure you select the firmware image you downloaded. When you have flashed, you might have to unplug and plug back in the module.

msallmen23 commented 4 years ago

image

msallmen23 commented 4 years ago

Ok, that was all that I installed from BOSSA. I will check again. THanks again for the feedback. I got the Bossa GUI to write successfully, however I will verify it is right firmware. I will take sc of that.

msallmen23 commented 4 years ago

still getting the same error.

dj-acconeer commented 4 years ago

What is the name of the file that you flashed?

msallmen23 commented 4 years ago

bossa-dpinst.wxs

msallmen23 commented 4 years ago

It said it was windows driver signature in github repository. However I am sure that is not the right file. I tried searching for a .bin file in the Bossa 1.9.1 and couldn't find one.

msallmen23 commented 4 years ago

image

dj-acconeer commented 4 years ago

Please download this file

acconeer_xm112_module_software_v2_0_0.zip

on the developer page labeled as

acconeer_xm112_module_software

From this zip file, please extract the binary

acc_module_server_xm112.bin

Then flash that file to your module.

msallmen23 commented 4 years ago

Ok, thank you. I will try this.

msallmen23 commented 4 years ago

I did precisely that and I am still getting the same issue.
image

dj-acconeer commented 4 years ago

image

It should look something like this. And after flashing, unplug the module and plug it back in.

dj-acconeer commented 4 years ago

Do you still have issues with this?

dj-acconeer commented 4 years ago

Closing this for now