Closed havena closed 7 years ago
Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:
Nice. Let's hope they fix it.
:+1: That's Symantec and Kaspersky both contacted for false positives. Not sure what other software was flagging our dll's
I've now also reported the false positive to BitDefender and McAfee
Thanks @bux578 :+1:
I rescaned on virustotal and the detection ratio went from 11 down to 6/54, (bit defender is now clean)
Reported to Ikarus and QuickHeal now too, a handy site for reporting false positives quickly:
Bullguard also flags as false positive, fyi.
The issue has returned - same files. Bitdefender is now flagging them as viruses again.
My antivirus isn't flagging them as positive for viruses, but Battleye blocks them now. Figured I'd drop a note here.
I assume this is fixed by #3905
for information, i have report false positive related to ace :
In relation to submission [3881126].
Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:
Place to get latest definition and check associated sequence number: Norton: http://us.norton.com/security_response/definitions.jsp SEP: https://www.symantec.com/security_response/definitions.jsp
If detection persists, please contact our support at: Norton: https://support.norton.com/sp/en/us/home/current/info SEP: https://support.symantec.com/en_US/endpoint-protection.54619.html
Decisions made by Symantec are subject to change if alterations to the Software are made over time or as classification criteria and/or the policy employed by Symantec changes over time to address the evolving landscape.
If you are a software vendor and would like to upload your software for proactive whitelisting, please complete the following form: https://submit.symantec.com/whitelist/
For more information on best practices to reduce false positives: http://www.symantec.com/content/en/us/enterprise/white_papers/b-to_increase_downloads-instill_trust_first_WP.en-us.pdf
Sincerely, Symantec Security Response http://securityresponse.symantec.com