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Waiting to hear back about user/pw to Schweitzer meter (Mari, Dyane email) #1

Closed aloralove closed 7 months ago

aloralove commented 7 months ago

EMAIL from Dyane to Mari:: Mari,

We are diving into the FTP access to the meter and have run into a fun problem. What is the FTP USERNAME / PASS.

In theory, I thought it would be the default acc/otter combo, but that isn't working for a few possible reasons: I am confused about the alignment between the telnet user/password commands and how that correlates to the FTP user/passwords on the SEL meters. We might have changed the default password as part of the TEAMS setup when enabling FTP access. You are our official "account holder/interface" for SEL support, so I wonder if you'd facilitate us asking them this question. Can we ask SEL for help on this? I am forgetting the name of our support partner for the TEAMS debugging .. but he might be able just to say, "Ohh yeah, it is x/y, or you set that in TEAMS by doing X/Y," so perhaps loop in / create a new thread with our TEAMS support.

Thanks

-dayne

aloralove commented 7 months ago

Closed issue, we heard back and got the user name and password to get files from the meter.