aclap-dev / vdhcoapp

Companion application for Video DownloadHelper browser add-on
GNU General Public License v2.0
1.72k stars 280 forks source link

Could not download video using vdhcoapp-1.3.0 #52

Closed zwieback closed 3 years ago

zwieback commented 4 years ago

I am using version 1.3.0 from the releases page.

And when I download the video, I get the following error:

Could not get information from media 'Firewall' from file '/tmp/vdh-22880Cpi7F8s3fsS6.tmp'. The file might be corrupted.

{
    "file": "/tmp/vdh-22880Cpi7F8s3fsS6.tmp",
    "stat": {
        "dev": 2049,
        "mode": 33188,
        "nlink": 1,
        "uid": 1000,
        "gid": 100,
        "rdev": 0,
        "blksize": 4096,
        "ino": 1447644,
        "size": 961297024,
        "blocks": 1877544,
        "atimeMs": 1575448510139.6133,
        "mtimeMs": 1575449094868.3503,
        "ctimeMs": 1575449095128.3506,
        "birthtimeMs": 1575449095128.3506,
        "atime": "2019-12-04T08:35:10.140Z",
        "mtime": "2019-12-04T08:44:54.868Z",
        "ctime": "2019-12-04T08:44:55.128Z",
        "birthtime": "2019-12-04T08:44:55.128Z"
    }
}
Exit code: 1
/opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavfilter.so.7)
/opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavformat.so.58)
/opt/net.downloadhelper.coapp/converter/build/linux/64/ffprobe: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.27' not found (required by /opt/net.downloadhelper.coapp/converter/build/linux/64/libavcodec.so.58)

I have the following system info:

$ ldd --version
ldd (Ubuntu GLIBC 2.23-0ubuntu11) 2.23

$ /lib/x86_64-linux-gnu/libc.so.6 
GNU C Library (Ubuntu GLIBC 2.23-0ubuntu11) stable release version 2.23, by Roland McGrath et al.

$ cat /etc/linuxmint/info
RELEASE=18.3
CODENAME=sylvia
EDITION="MATE 64-bit"
DESCRIPTION="Linux Mint 18.3 Sylvia"

In the previous version (vdhcoapp-1.2.4) this issue did not occur.

MadMartian commented 3 years ago

It looks like you will have to download the source and build the companion app yourself against your native GLIBC 2.23 environment. I ran into the same issue but I managed to build it from source (with a little bit of trouble, fixing broken links, downgrading Node.js using NVM etc.).

I created Debian package, installed it, and managed to get it working. As for the app developer, would you like my "*.deb" file to save you some time? if so let me know where I can drop it so you can verify and test it yourself. I built it using my Ubuntu 16.04 workstation.

zwieback commented 3 years ago

Sorry, this issue is not relevant, because I installed a new version of Linux Mint this year.