New AutoscalingRunnerSet - Failed to get runner scale set from Actions service

davidsielert commented 1 year ago

Checks

[X] I've already read https://github.com/actions/actions-runner-controller/blob/master/TROUBLESHOOTING.md and I'm sure my issue is not covered in the troubleshooting guide.
[X] I'm not using a custom entrypoint in my runner image

Controller Version

2

Helm Chart Version

0.1.0

CertManager Version

No response

Deployment Method

Helm

cert-manager installation

cert manager is installed and working, though as I understand not required for v2

Checks

[X] This isn't a question or user support case (For Q&A and community support, go to Discussions. It might also be a good idea to contract with any of contributors and maintainers if your business is so critical and therefore you need priority support
[X] I've read releasenotes before submitting this issue and I'm sure it's not due to any recently-introduced backward-incompatible changes
[X] My actions-runner-controller version (v0.x.y) does support the feature
[X] I've already upgraded ARC (including the CRDs, see charts/actions-runner-controller/docs/UPGRADING.md for details) to the latest and it didn't fix the issue
[X] I've migrated to the workflow job webhook event (if you using webhook driven scaling)

Resource Definitions

I'm using the standard helms from 
https://github.com/actions/actions-runner-controller/blob/f9bae708c2e06b4cb2d4ed8844f4eb12a09e7c16/docs/preview/actions-runner-controller-2/README.md

To Reproduce

install controller per documentation
install autoscaling runnerset per documentation using helm and app installation method

kubectl get pods
No resources found in arc-runner-set namespace.


### Describe the bug

Listener pod does not start as documented

### Describe the expected behavior

Pods should start

### Whole Controller Logs

```shell
https://gist.github.com/davidsielert/e00a0d7414e3d58d7e0e2612642a6ac0

Whole Runner Pod Logs

n\a

Additional Context

I acknowledge Documentation does state

This mode is currently only available for a limited number of organizations.

What does this even mean?

github-actions[bot] commented 1 year ago

Hello! Thank you for filing an issue.

The maintainers will triage your issue shortly.

In the meantime, please take a look at the troubleshooting guide for bug reports.

If this is a feature request, please review our contribution guidelines.

cam3ron2 commented 1 week ago

@davidsielert Were you ever able to figure this issue out? Running into the same issue on chart v0.9.3

actions / actions-runner-controller