actions / runner-images

GitHub Actions runner images
MIT License
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GitHub Actions has encountered an internal error when running your job. #6131

Closed mwisner closed 2 years ago

mwisner commented 2 years ago

Description

Hi,

Within the past few days one specific repo of ours has started receiving:

GitHub Actions has encountered an internal error when running your job.

Before this, our workflows ran flawlessly for at least the past year, and we have many other repos that have had no issues

I've created a very basic workflow:

name: Tests

on:
  pull_request:
    branches:
      - main
  push:
    branches:
      - main

jobs:
  test:
    runs-on: ubuntu-latest
    steps:
      - name: Run
        run: echo "test test test"

Within the repo in question, this workflow, along with all the other workflows fail. Things I've tried:

Is there anything repo-specific that would cause this error?

Note: We are using GH enterprise cloud.

I'm at a bit of a loss here.... Any help or recommendations would be much appreciated.

Platforms affected

Virtual environments affected

Image version and build link

ubuntu-latest

Is it regression?

yes

Expected behavior

runs

Actual behavior

Error: GitHub Actions has encountered an internal error when running your job.

Repro steps

n/a.

mikhailkoliada commented 2 years ago

@mwisner Hi! could you provide a link to the real workflow runs?

mwisner commented 2 years ago

HI @mikhailkoliada,

Thank you for reviewing this issue... Sadly this is a private repo, so I am not sure how to provide the link.

mwisner commented 2 years ago

It seems like our issues were resolved. Not sure what happened to be honest but ran them again a few hours later and they started working again. Appreciate you reviewing this issue either way!

douglas-wang commented 1 year ago

This seems like still happening here. https://github.com/mdvip/middleware/actions/runs/5348462958 Can anyone take a look?

casey-robertson-paypal commented 1 year ago

we are having the same issue

daveclinecommercehub commented 1 year ago

Likewise: github#L1 GitHub Actions has encountered an internal error when running your job.

What deployed yesterday, fails today.

Seven hours later...

Restarted the failed release and we have successfully deployed.

sfdc-afraley commented 1 year ago

Totally unrelated to this particular runner image, but seems Google is bringing us all here. We're having the same issues since around 11:30am EST today June 22, 2023. In our case it's only jobs with concurrency constraints that are failing. I've had a ticket open for a few hours, but no response yet. Also nothing on https://www.githubstatus.com/ yet.

sfdc-afraley commented 1 year ago

Github says the issues are fixed.

julienbonastre commented 6 months ago

Yes this is an ever occurring issue at GitHub and they typically just ignore your support request OR make you run in circles around checking your workflow, settings and debug logging for a pipeline thats worked several times before and has had no changes and then magically Poof! The issue resolves itself through no action on your part

Microsoft GitHub Actions support is a scam and the team have the integrity of a gnat.

Just get used to it.. nice platform and great service but accountability and reliability are not part of the GH core values 🤷‍♂️