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ChromeDriver started failing with Fontconfig error: No writable cache directories with latest release #9884

Closed j15e closed 2 weeks ago

j15e commented 1 month ago

Description

Our frontend build using ChromeDriver on a larger runner started failing today with the error below.

It looks like some Chrome default settings files are missing or something. Is anyone else facing this problem?

I am not totally sure that the ChromeDriver font error is the underlying problem; it could be something that when the timeout occurs, it outputs the latest logs from Chrome, but this is only a warning.

2024-05-17T14:36:43.8527939Z         message: >
2024-05-17T14:36:43.8528573Z             Error: Browser timeout exceeded: 10s
2024-05-17T14:36:43.8529770Z             Error while executing test: Integration | Component | form/datetime: it renders correctly
2024-05-17T14:36:43.8530850Z             Stderr: 
2024-05-17T14:36:43.8531523Z              Fontconfig error: No writable cache directories
2024-05-17T14:36:43.8533370Z             [0517/143502.052627:INFO:config_dir_policy_loader.cc(118)] Skipping mandatory platform policies because no policy file was found at: /etc/opt/chrome/policies/managed
2024-05-17T14:36:43.8536308Z             [0517/143502.058563:INFO:config_dir_policy_loader.cc(118)] Skipping recommended platform policies because no policy file was found at: /etc/opt/chrome/policies/recommended

Platforms affected

Runner images affected

Image version and build link

2024-05-17T14:06:33.2447324Z Current runner version: '2.316.1' 2024-05-17T14:06:33.2453251Z Runner name: 'Didacte-Large-1_624d438d4a38' 2024-05-17T14:06:33.2454091Z Runner group name: 'didacte-large-runners' 2024-05-17T14:06:33.2454910Z Machine name: 'runner' 2024-05-17T14:06:33.2471015Z ##[group]Operating System 2024-05-17T14:06:33.2471547Z Ubuntu 2024-05-17T14:06:33.2471879Z 22.04.4 2024-05-17T14:06:33.2472290Z LTS 2024-05-17T14:06:33.2472580Z ##[endgroup] 2024-05-17T14:06:33.2472948Z ##[group]Runner Image 2024-05-17T14:06:33.2473461Z Image: ubuntu-22.04 2024-05-17T14:06:33.2473853Z Version: 20240516.1.0 2024-05-17T14:06:33.2474812Z Included Software: https://github.com/actions/runner-images/blob/ubuntu22/20240516.1/images/ubuntu/Ubuntu2204-Readme.md 2024-05-17T14:06:33.2476301Z Image Release: https://github.com/actions/runner-images/releases/tag/ubuntu22%2F20240516.1

https://github.com/hooktstudios/didacte/actions/runs/9129534188/job/25104319472

Is it regression?

Yes

Expected behavior

No error

Actual behavior

Fontconfig error: No writable cache directories

Repro steps

Every build we run since using the 2.316.1 release.

erik-bershel commented 1 month ago

Hey @j15e!

Seems as a new version regression as for me. We may try investigate it. Before it we need you to publish some repro steps for us to work on since we have no access to the private repositories. It would be great if you could test the issue with the same browser and a similar OS if you are unable to provide reprosteps. Then we will at least understand where the problem is - in the image or in the browser/browser driver.

j15e commented 1 month ago

Hi, thanks for the quick feedback. It will be hard to reproduce everything we have in our private repo, could you get access to it if I open a support ticket? We have an Enterprise account.

erik-bershel commented 1 month ago

Nope. We cannot access users' private repos anyway.

erik-bershel commented 2 weeks ago

Hey @j15e! I'm forced to close this item since there are no repro steps. Feel free to ping us if some available. I may add also that we cannot rollback Chrome and Chrome Driver anyway since it's a matter of security. Best approach here is to work with Chrome developers to resolve a reason on one of the sides.