CyberSource subscription ID is blank

[cjmarkham]

When using a payment token to make a purchase ActiveMerchant gets the subscription ID by splitting the token at a semi colon.

However, the payment token I have which comes from the flex method to tokenize a card doesn't contain a semi colon, which results in a blank string being sent as the subscription ID, failing the transaction.

Here is the code for reference:

gateway = ActiveMerchant::Billing::CyberSourceGateway.new(login: 'x', password: 'x')
gateway.purchase(100, 'THETOKEN')

And the associated StackOverflow post

ActiveMerchant Version: 1.98.0

[cjmarkham]

According to an employee of CyberSource, no token or subscription ID contains a semi colon so I assume 2 pieces of information need to be passed and delimited by a semi colon?

[moracca]

Did you ever figure this out? I have run into similar issues when trying to use a token received via Flex method.

I have tried storing the token with the store method, but passing a string there causes an exception as its expected to be a payment_method not a String, so I get

gateway.store token
NoMethodError: undefined method `first_name' for #<String:0x00000008083c4618>
from vendor/bundle/ruby/2.6/gems/activemerchant-1.114.0/lib/active_merchant/billing/gateways/cyber_source.rb:524:in `block in add_address'

When I try to do authorize or purchase, I am getting the error "One or more fields contains invalid data" and if I look up the transaction in the in the cybersource UI it shows the subscription could not be found (because the subscription id was blank). If I pass ";;;;;;MYTOKEN" as the payment method

(since cyber_source.rb is setting subscription_id = reference.split(';')[6] -- I believe its intending to do this in the case where an attempted charge went into fraud review, where they build a new authorization_from the previous response, which gets formatted as [options[:order_id], response[:requestID], response[:requestToken], action, amount, options[:currency], response[:subscriptionID]].join(';'). In this case the 'reference' is this joined string)

it does correctly fill in my token as the subscription ID if I debug the xml sent in the request, however the transaction still fails with the Reply Message: the subscription (MYTOKEN) could not be found.

I've also tried passing a ActiveMerchant::Billing::NetworkTokenizationCreditCard instance with the token set to the number but that doesn't work properly since the number field can only contain digits.

My understanding was that I could store the flex token and utilize it when making charges. Is there a different process needed to utilize a flex token?

Thanks