Post-dev bug fixing - Githubissues

actnforchildren / mental_health_app

Tiffany Tang's mental health app working with Dwyl.com

https://actnforchildren.herokuapp.com/

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Post-dev bug fixing #103

Closed tiffany-tang closed 5 years ago

tiffany-tang commented 5 years ago

how do we inform you guys on the adjustments? Is it on here?
how long do we anticipate the adjustments will be address, as you might have different clients by then?

tiffany-tang commented 5 years ago

@iteles @Cleop I have a couple of additional questions:

How many hours constitutes as "half-day"? It's actually easier for us to understand the hourly timeframe rather than by day if that makes sense.
Can we split that "half-day" over a few days? We're wondering if during our MVP testing between 19th - 26th we came across any emergency bug situation we can immediately flag it up with you guys.

Thank you!

iteles commented 5 years ago

This was answered prior to @tiffany-tang's departure:

Opening issue on github is the way to inform us of changes
We will liaise with you at the time on availability for adjustments to be made - this will depend on their priority as described in the SLAs
Contractually, a full day is 7 hours (half a day being 3.5) and we can split this across multiple days no problem 😊 As we discussed, we may just have to play a little with our availability at the time as well as the urgency of the request.

Thanks!

tiffany-tang commented 5 years ago

Hi Ines, Kate here - can only get Tiffany's log in to work! Thanks for flagging up I should be using Github for new/additional requests.

The ask I currently have is:

• To include an error message pop-up, if the log-in or PIN details are entered incorrectly. Highest priority. • To remove the option to enter more than 1 character in each PIN space – feedback was that this was happening on tablets (sorry I haven’t got a screencap but are you able to check this?) • To remove case sensitivity in usernames (no idea how easy this is?!)

Thanks for the info on cost - do you have an idea of how long these fixes would take, and when you could fit it in?

iteles commented 5 years ago

@tiffany-tang (Kate!) We're on it in terms of estimating 👍 Ideally, for future issues, it would be great to have them opened as separate issues so we can keep one thing to fix per issue for historical tracking 😊

Will get back to you on this later today.

tiffany-tang commented 5 years ago

Sorry! Will do in future!

tiffany-tang commented 5 years ago

Checked on iPhone 7 and Samsung Galaxy and fixes working - thank you for being so speedy!