actuino / light-pack

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Prismatik causes application crashes #19

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago
What steps will reproduce the problem?
1. install prismatik
2. not sure if i need to run it or not
3. use other applications on the computer

What is the expected output? What do you see instead?
i am seeing crashes in other applications after installing prismatik  
applications like internet explorer and nvidia control panels/updaters no 
longer work  i also saw that a flash update failed to install  uninstalling 
prismatik fixes the issue  

What version of the product are you using? On what operating system?
5.9.6 on windows 7 professional

Please provide any additional information below.

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name: iexplore.exe
  Application Version:  9.0.8112.16476
  Application Timestamp:    5126e7ac
  Fault Module Name:    prismatik-hooks.dll
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp:   5162f848
  Exception Code:   c0000005
  Exception Offset: 00003839
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1: 0a9e
  Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
  Additional Information 3: 0a9e
  Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Original issue reported on code.google.com by ke...@delaroche.me on 28 Apr 2013 at 12:19

GoogleCodeExporter commented 9 years ago
I can confirm this only occurs while Prismatik is open. Closing the 
application, the issue disappears.

Almost every time I can recreate the crash by opening Prismatik, going into the 
nVidia Control Panel, then Checking for Updates from the menu. If you'd like me 
to include a crash log from that event as well I can do so.

Original comment by ke...@delaroche.me on 30 Apr 2013 at 1:11

GoogleCodeExporter commented 9 years ago
I too see constant iexplorer crashes when prismatic is open.

It appears to open an instance of IE in the background (there is a process 
running but no IE window is displayed) and this process keeps crashing and 
restarting. Killing the process manually seems to stop it however.

I am running Windows 7 64 bit.

Original comment by computer...@gmail.com on 30 Apr 2013 at 11:02

GoogleCodeExporter commented 9 years ago
will be fixed in the next release

Original comment by tim.hell...@gmail.com on 1 May 2013 at 4:28

GoogleCodeExporter commented 9 years ago
I have a similar Problem with a game called "Beat Hazard". Die problem is not 
DirectX related - with hooking disabled, lights off and only the software 
running it still crashes the game.
Is that the same Issue?

Original comment by andreas....@googlemail.com on 11 May 2013 at 1:19

GoogleCodeExporter commented 9 years ago
[deleted comment]
GoogleCodeExporter commented 9 years ago
Heh I wanted to report this for months. This bug was in there from 5.9.x or 
something like that. But For some reason I was just too lazy and there was very 
little activity here or anywhere else, plus I tried to google the issue couple 
times with no real results, so I just turned off the app every time after boot 
and silently cursed devs for breaking something that worked before ;)

In any way, it crashes 99% of DX10/11 apps and pretty much any DX9 app that has 
it's own overlay or has MSI afterburner hooked into. Which in turn mean every 
game for me.

Also it does capture screen even if the constant light mode selected, causing 
the usual lag with aero enabled.

There are also some stuff with experimental features that either does not do 
anything or crashes the app immediately. I'll provide some data on it if needed.

P.S. If not for me noticing the Kickstarter campaign, I would not probably come 
here for couple months more lol. I really hope Kickstarter stuff gives this 
project a major boost since it was stagnant for a long time software wise if 
not degrading. (Sure you add support for more stuff e.t.c. but core features 
work much worse than they did when software was called Lightpack).

Original comment by Hc.Hot.C...@gmail.com on 13 May 2013 at 6:15

GoogleCodeExporter commented 9 years ago
andreas.depold:
Hardly. Please report new issue.

hc.hot.cooler:
Yes, the problem is in Dx9 hooking, we are looking forward for any details from 
you.

Original comment by tim.hell...@gmail.com on 15 May 2013 at 9:15

GoogleCodeExporter commented 9 years ago
I'll test it out in couple days time and report what crashes and with what 
stuff running in background. (Msi afterburner/steam overlay e.t.c.)

Original comment by Hc.Hot.C...@gmail.com on 29 May 2013 at 3:13

GoogleCodeExporter commented 9 years ago
Did you solve this?
I am still having this problem.

Original comment by tony.gu...@gmail.com on 26 Jan 2014 at 2:10

GoogleCodeExporter commented 9 years ago
prismatik-hooks.dll is causing damn near everything to crash when I exit out of 
any application. The cause is prismatik-hooks.dll. VLC, Logitec Updater, Adobe 
X, PhotoShop CS8, Outlook 2013, everything... Win7x64Ultimate.

Original comment by marwri...@gmail.com on 8 Feb 2014 at 6:58

GoogleCodeExporter commented 9 years ago
possibility to add exclusions will be added.

Original comment by tim.hell...@gmail.com on 10 Feb 2014 at 8:06

GoogleCodeExporter commented 9 years ago
For what it's worth, I don't want to exclude the apps that crash, I want them 
to work with Prismatik but not to crash. VLC for instance captures fine, but it 
crashes on exit. The Silverlight plugin for Firefox crashes as soon as it start 
playing video, so you can't watch Netflix in Firefox - but it works in Chrome.

Anything that has an overlay also seems susceptible, like FRAPS.

Being able to watch videos/netflix and run games without disabling FRAPS seems 
like a pretty expected usecases for Prismatik, so I'm not sure adding 
exclusions is helping much. I don't really want Prismatik if I'm just reading 
static websites and managing files.

Original comment by salman.h...@gmail.com on 13 Feb 2014 at 7:26