Lightpack won't work with Mac OS X

actuino / light-pack

Automatically exported from code.google.com/p/light-pack

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Lightpack won't work with Mac OS X #65

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago

What steps will reproduce the problem?
1. Connecting lightpack. 
2.
3.

What is the expected output? What do you see instead?
Literally nothing. 

What version of the product are you using? On what operating system?
The latest as of January 21, 2014

Please provide any additional information below.
I received my lightpack this morning. I installed everything with lots of 
attention and detail, then, as I inserted the USB cable to my Macbook Pro, 
nothing. The software gave me the circle with a line through it and simply 
wouldn't do anything. I tried every setting and every regular troubleshoot. 

I am using Maverick on the Mac. 

I tried the software on my Nexus and the lights worked well, however, I bought 
it for watching movies through my Macbook.

Original issue reported on code.google.com by xbo...@gmail.com on 21 Jan 2014 at 5:46

GoogleCodeExporter commented 9 years ago

have you tried this version from their hp:
http://lightpack.tv/downloads

seems that this is 5.10.4 instead of 5.9.x
i haven't had success with 5.9 either but 5.10 works for me.

Regards

Original comment by jan.knob...@me.com on 24 Jan 2014 at 11:39

GoogleCodeExporter commented 9 years ago

Hi, I got exactly the same problem.
Same configuration (macbook pro with maverick, the latest version (10.9.1)).

I received my lightpack this morning and downloaded from 
http://lightpack.tv/downloads the 5.10.4 version.

I'm able to turn the light on and off from my Mac and change the colour but the 
screen grabbing mode won't work. When watching a movie the light don't change 
color at all.

Any idea ?
Thank you very much for your help.

BR

Original comment by Benjamin...@googlemail.com on 24 Jan 2014 at 3:01

GoogleCodeExporter commented 9 years ago

This is an App Nap issue!
But there is no "Disable App Nap" Option in Prismatik's "Get Info" Window!
Open Terminal and Copy & Paste the string below into your Terminal:

defaults write com.yourcompany.Prismatik NSAppSleepDisabled -bool YES

But you have to do this every time you reboot your Mac!

cu

Original comment by n.or.m...@googlemail.com on 29 Jan 2014 at 7:41

GoogleCodeExporter commented 9 years ago

will be fixed in 5.10.6

Original comment by tim.hell...@gmail.com on 10 Feb 2014 at 7:36

Changed state: Accepted

GoogleCodeExporter commented 9 years ago

Got the same problem with my Macbook Air 11" with Mavericks 10.9.1, Installed 
as mention I can Change colors, Turn on and off but not screen grabbing.

Im using Prismatik 5.10.5

Original comment by cjavi...@gmail.com on 11 Feb 2014 at 3:44

GoogleCodeExporter commented 9 years ago

does NSAppSleepDisabled set to true help?

Original comment by tim.hell...@gmail.com on 11 Feb 2014 at 8:02

GoogleCodeExporter commented 9 years ago

Telnet:
defaults write com.yourcompany.Prismatik NSAppSleepDisabled -bool YES

Now works like charm!!!

Original comment by cjavi...@gmail.com on 11 Feb 2014 at 8:25

GoogleCodeExporter commented 9 years ago

Original comment by tim.hell...@gmail.com on 24 Feb 2014 at 12:45

Changed state: Fixed