Hello everyone
I'm sharing with you my problem, which I got into against my will.
In 2022, I buy a battle pass, upgraded it to ~ 500 lvl in order to get an arcana for ruin (which was not released at that time) On November 7, 2022, I left to do military service in my country.
When I left for the service, I was sure that I would get the well-deserved clothes for the ruin
On November 8, 2023, I returned home and saw that I had received nothing..
I started writing to support to get an answer (I hoped positive) but unfortunately the answer was not that it was negative, it was accusatory against me, allegedly I was to blame for not taking the item myself (they don't care that I was in the army)
21st century, I have to go somewhere to pick up the award that I deserved and that I should have been given...
It's a shame that a large corporation does not want to side with customers and fans of the game, but simply milk money from them, because I paid the money not only because I am a fan of this game and want to support the developers, but also because I wanted a skin for my favorite hero ...
I want to make it public so that people would see how their company He spits on people and their problems
and protects people from problems like mine
Hello everyone I'm sharing with you my problem, which I got into against my will. In 2022, I buy a battle pass, upgraded it to ~ 500 lvl in order to get an arcana for ruin (which was not released at that time) On November 7, 2022, I left to do military service in my country. When I left for the service, I was sure that I would get the well-deserved clothes for the ruin On November 8, 2023, I returned home and saw that I had received nothing.. I started writing to support to get an answer (I hoped positive) but unfortunately the answer was not that it was negative, it was accusatory against me, allegedly I was to blame for not taking the item myself (they don't care that I was in the army) 21st century, I have to go somewhere to pick up the award that I deserved and that I should have been given... It's a shame that a large corporation does not want to side with customers and fans of the game, but simply milk money from them, because I paid the money not only because I am a fan of this game and want to support the developers, but also because I wanted a skin for my favorite hero ... I want to make it public so that people would see how their company He spits on people and their problems and protects people from problems like mine