We are experiencing some kind of issue, where our internal App User ID is not linked with yours Adapty ID on Production environment. But seems to be woking fine on Sandbox.
These users are not being tracked by our analytics systems, so we can not know whenever user has subscription or not. We are using Firebase Authentication and identifying users on auth state changes stream.
Hi there!
We are experiencing some kind of issue, where our internal App User ID is not linked with yours Adapty ID on Production environment. But seems to be woking fine on Sandbox.
These users are not being tracked by our analytics systems, so we can not know whenever user has subscription or not. We are using Firebase Authentication and identifying users on auth state changes stream.
flutter doctor -v
``` [✓] Flutter (Channel stable, 2.8.1, on macOS 12.0.1 21A559 darwin-arm, locale ru-RU) • Flutter version 2.8.1 at /Users/alex/Developer/flutter • Upstream repository https://github.com/flutter/flutter.git • Framework revision 77d935af4d (12 days ago), 2021-12-16 08:37:33 -0800 • Engine revision 890a5fca2e • Dart version 2.15.1 [✓] Android toolchain - develop for Android devices (Android SDK version 31.0.0) • Android SDK at /Users/alex/Library/Android/sdk • Platform android-31, build-tools 31.0.0 • ANDROID_HOME = /Users/alex/Library/Android/sdk • Java binary at: /Applications/Android Studio.app/Contents/jre/Contents/Home/bin/java • Java version OpenJDK Runtime Environment (build 11.0.10+0-b96-7249189) • All Android licenses accepted. [✓] Xcode - develop for iOS and macOS (Xcode 13.2.1) • Xcode at /Applications/Xcode.app/Contents/Developer • CocoaPods version 1.11.2 [✓] Chrome - develop for the web • Chrome at /Applications/Google Chrome.app/Contents/MacOS/Google Chrome [✓] Android Studio (version 2020.3) • Android Studio at /Applications/Android Studio.app/Contents • Flutter plugin can be installed from: 🔨 https://plugins.jetbrains.com/plugin/9212-flutter • Dart plugin can be installed from: 🔨 https://plugins.jetbrains.com/plugin/6351-dart • Java version OpenJDK Runtime Environment (build 11.0.10+0-b96-7249189) [✓] VS Code (version 1.63.2) • VS Code at /Applications/Visual Studio Code.app/Contents • Flutter extension version 3.29.0 [✓] Connected device (2 available) • iPhone 13 Pro я (mobile) • 00000000-0000000000000000 • ios • iOS 15.1.1 19B81 • Chrome (web) • chrome • web-javascript • Google Chrome 96.0.4664.110 • No issues found! ```flutter pub deps --no-dev
``` Dart SDK 2.15.1 Flutter SDK 2.8.1 vsmrk_user 1.1.117+126 |-- adapty_flutter 1.0.9 | '-- flutter... |-- agora_rtc_engine 4.0.7 | |-- flutter... | |-- flutter_web_plugins 0.0.0 | | |-- characters... | | |-- collection... | | |-- flutter... | | |-- js... | | |-- meta... | | |-- typed_data... | | '-- vector_math... | '-- json_annotation... |-- agora_rtm 1.0.1 | '-- flutter... |-- app_tracking_transparency 2.0.2+1 | '-- flutter... |-- auto_size_text 3.0.0 | '-- flutter... |-- badges 2.0.2 | '-- flutter... |-- cached_network_image 3.2.0 | |-- cached_network_image_platform_interface 1.0.0 | | |-- flutter... | | '-- flutter_cache_manager... | |-- cached_network_image_web 1.0.1 | | |-- cached_network_image_platform_interface... | | |-- flutter... | | '-- flutter_cache_manager... | |-- flutter... | |-- flutter_cache_manager 3.3.0 | | |-- clock... | | |-- collection... | | |-- file... | | |-- flutter... | | |-- http... | | |-- path... | | |-- path_provider 2.0.8 | | | |-- flutter... | | | |-- path_provider_android 2.0.11 | | | | |-- flutter... | | | | '-- path_provider_platform_interface... | | | |-- path_provider_ios 2.0.7 | | | | |-- flutter... | | | | '-- path_provider_platform_interface... | | | |-- path_provider_linux... | | | |-- path_provider_macos 2.0.4 | | | | |-- flutter... | | | | |-- meta... | | | | '-- path_provider_platform_interface... | | | |-- path_provider_platform_interface... | | | '-- path_provider_windows... | | |-- pedantic 1.11.1 | | |-- rxdart 0.27.3 | | |-- sqflite 2.0.1 | | | |-- flutter... | | | |-- path... | | | '-- sqflite_common 2.1.0 | | | |-- meta... | | | |-- path... | | | '-- synchronized 3.0.0 | | '-- uuid... | '-- octo_image 1.0.1 | |-- flutter... | '-- flutter_blurhash 0.6.0 | |-- flutter... | |-- meta... | '-- pedantic... |-- chewie 1.2.2 | |-- cupertino_icons 1.0.4 | |-- flutter... | |-- provider... | |-- video_player... | '-- wakelock... |-- cloud_firestore 3.1.5 | |-- cloud_firestore_platform_interface 5.4.10 | | |-- collection... | | |-- firebase_core... | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- cloud_firestore_web 2.6.5 | | |-- cloud_firestore_platform_interface... | | |-- collection... | | |-- firebase_core... | | |-- firebase_core_web... | | |-- flutter... | | |-- flutter_web_plugins... | | '-- js... | |-- collection... | |-- firebase_core... | |-- firebase_core_platform_interface 4.2.3 | | |-- collection... | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- flutter... | '-- meta... |-- cloud_functions 3.2.4 | |-- cloud_functions_platform_interface 5.0.19 | | |-- firebase_core... | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- cloud_functions_web 4.2.5 | | |-- cloud_functions_platform_interface... | | |-- firebase_core... | | |-- firebase_core_web... | | |-- flutter... | | |-- flutter_web_plugins... | | '-- js... | |-- firebase_core... | |-- firebase_core_platform_interface... | '-- flutter... |-- crypto 3.0.1 | |-- collection... | '-- typed_data... |-- device_info 2.0.3 | |-- device_info_platform_interface 2.0.1 | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface 2.0.2 | | '-- meta... | '-- flutter... |-- dio 4.0.4 | |-- http_parser 4.0.0 | | |-- charcode 1.3.1 | | |-- collection... | | |-- source_span 1.8.1 | | | |-- collection... | | | |-- path... | | | '-- term_glyph 1.2.0 | | |-- string_scanner 1.1.0 | | | |-- charcode... | | | '-- source_span... | | '-- typed_data... | '-- path... |-- dotted_border 2.0.0+2 | |-- flutter... | '-- path_drawing 1.0.0 | |-- flutter... | |-- meta... | |-- path_parsing 1.0.0 | | |-- meta... | | '-- vector_math... | '-- vector_math... |-- facebook_app_events 0.14.7 | '-- flutter... |-- firebase_analytics 9.0.4 | |-- firebase_analytics_platform_interface 3.0.3 | | |-- firebase_core... | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- firebase_analytics_web 0.4.0+4 | | |-- firebase_analytics_platform_interface... | | |-- firebase_core... | | |-- firebase_core_web... | | |-- flutter... | | |-- flutter_web_plugins... | | '-- js... | |-- firebase_core... | |-- firebase_core_platform_interface... | '-- flutter... |-- firebase_auth 3.3.4 | |-- firebase_auth_platform_interface 6.1.9 | | |-- firebase_core... | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- firebase_auth_web 3.3.5 | | |-- firebase_auth_platform_interface... | | |-- firebase_core... | | |-- firebase_core_web... | | |-- flutter... | | |-- flutter_web_plugins... | | |-- http_parser... | | |-- intl... | | |-- js... | | '-- meta... | |-- firebase_core... | |-- firebase_core_platform_interface... | |-- flutter... | '-- meta... |-- firebase_core 1.10.6 | |-- firebase_core_platform_interface... | |-- firebase_core_web 1.5.3 | | |-- firebase_core_platform_interface... | | |-- flutter... | | |-- flutter_web_plugins... | | |-- js... | | '-- meta... | |-- flutter... | '-- meta... |-- firebase_database 9.0.4 | |-- firebase_core... | |-- firebase_core_platform_interface... | |-- firebase_database_platform_interface 0.2.0+3 | | |-- collection... | | |-- firebase_core... | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- firebase_database_web 0.2.0+3 | | |-- firebase_core... | | |-- firebase_core_web... | | |-- firebase_database_platform_interface... | | |-- flutter... | | |-- flutter_web_plugins... | | '-- js... | '-- flutter... |-- firebase_in_app_messaging 0.6.0+5 | |-- firebase_core... | |-- firebase_core_platform_interface... | |-- firebase_in_app_messaging_platform_interface 0.2.0+5 | | |-- firebase_core... | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- flutter... | '-- meta... |-- firebase_messaging 11.2.4 | |-- firebase_core... | |-- firebase_core_platform_interface... | |-- firebase_messaging_platform_interface 3.1.4 | | |-- firebase_core... | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- firebase_messaging_web 2.2.5 | | |-- firebase_core... | | |-- firebase_core_web... | | |-- firebase_messaging_platform_interface... | | |-- flutter... | | |-- flutter_web_plugins... | | |-- js... | | '-- meta... | |-- flutter... | '-- meta... |-- firebase_storage 10.2.4 | |-- firebase_core... | |-- firebase_core_platform_interface... | |-- firebase_storage_platform_interface 4.0.11 | | |-- collection... | | |-- firebase_core... | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- firebase_storage_web 3.2.5 | | |-- async... | | |-- firebase_core... | | |-- firebase_core_web... | | |-- firebase_storage_platform_interface... | | |-- flutter... | | |-- flutter_web_plugins... | | |-- http... | | |-- js... | | '-- meta... | '-- flutter... |-- flutter 0.0.0 | |-- characters 1.2.0 | |-- collection 1.15.0 | |-- meta 1.7.0 | |-- sky_engine 0.0.99 | |-- typed_data 1.3.0 | | '-- collection... | '-- vector_math 2.1.1 |-- flutter_bloc 8.0.0 | |-- bloc 8.0.1 | | '-- meta... | |-- flutter... | '-- provider... |-- flutter_datetime_picker 1.5.1 | '-- flutter... |-- flutter_dotenv 5.0.2 | '-- flutter... |-- flutter_facebook_auth 3.5.7 | |-- flutter... | |-- flutter_facebook_auth_platform_interface 2.7.1 | | |-- flutter... | | '-- plugin_platform_interface... | '-- flutter_facebook_auth_web 2.6.0+2 | |-- flutter... | |-- flutter_facebook_auth_platform_interface... | |-- flutter_web_plugins... | '-- js... |-- flutter_html 2.2.1 | |-- chewie... | |-- chewie_audio 1.2.0 | | |-- cupertino_icons... | | |-- flutter... | | '-- video_player... | |-- collection... | |-- csslib 0.17.1 | | '-- source_span... | |-- flutter... | |-- flutter_layout_grid 1.0.3 | | |-- collection... | | |-- flutter... | | |-- meta... | | '-- quiver... | |-- flutter_math_fork 0.6.0 | | |-- collection... | | |-- flutter... | | |-- flutter_svg... | | |-- meta... | | |-- provider... | | '-- tuple... | |-- flutter_svg... | |-- html 0.15.0 | | |-- csslib... | | '-- source_span... | |-- numerus 1.1.1 | |-- video_player... | '-- webview_flutter 2.8.0 | |-- flutter... | |-- webview_flutter_android 2.8.2 | | |-- flutter... | | '-- webview_flutter_platform_interface... | |-- webview_flutter_platform_interface 1.8.0 | | |-- flutter... | | '-- plugin_platform_interface... | '-- webview_flutter_wkwebview 2.7.1 | |-- flutter... | '-- webview_flutter_platform_interface... |-- flutter_linkify 5.0.2 | |-- flutter... | '-- linkify 4.1.0 |-- flutter_local_notifications 9.1.5 | |-- clock... | |-- flutter... | |-- flutter_local_notifications_linux 0.4.0 | | |-- dbus 0.6.6 | | | |-- args 2.3.0 | | | |-- ffi... | | | |-- meta... | | | '-- xml... | | |-- flutter... | | |-- flutter_local_notifications_platform_interface... | | |-- path... | | '-- xdg_directories 0.2.0 | | |-- meta... | | |-- path... | | '-- process 4.2.4 | | |-- file... | | |-- path... | | '-- platform... | |-- flutter_local_notifications_platform_interface 5.0.0 | | |-- flutter... | | '-- plugin_platform_interface... | '-- timezone 0.8.0 | '-- path... |-- flutter_localizations 0.0.0 | |-- characters... | |-- clock 1.1.0 | |-- collection... | |-- flutter... | |-- intl... | |-- meta... | |-- path 1.8.0 | |-- typed_data... | '-- vector_math... |-- flutter_map 0.14.0 | |-- async... | |-- collection... | |-- flutter... | |-- http 0.13.4 | | |-- async... | | |-- http_parser... | | |-- meta... | | '-- path... | |-- intl... | |-- latlong2 0.8.1 | | '-- intl... | |-- meta... | |-- positioned_tap_detector_2 1.0.4 | | '-- flutter... | |-- proj4dart 2.0.0 | | |-- meta... | | |-- mgrs_dart 2.0.0 | | | '-- unicode 0.3.1 | | | '-- lists 1.0.1 | | | '-- meta... | | '-- wkt_parser 2.0.0 | |-- transparent_image 2.0.0 | |-- tuple 2.0.0 | | '-- quiver... | '-- vector_math... |-- flutter_native_timezone 2.0.0 | |-- flutter... | |-- flutter_web_plugins... | '-- js 0.6.3 |-- flutter_rating_bar 4.0.0 | '-- flutter... |-- flutter_sticky_header 0.6.0 | |-- flutter... | '-- value_layout_builder 0.3.1 | '-- flutter... |-- flutter_svg 1.0.0 | |-- flutter... | |-- meta... | |-- path_drawing... | |-- vector_math... | '-- xml 5.3.1 | |-- collection... | |-- meta... | '-- petitparser 4.4.0 | '-- meta... |-- freezed_annotation 1.1.0 | |-- collection... | |-- json_annotation... | '-- meta... |-- get_it 7.2.0 | |-- async 2.8.2 | | |-- collection... | | '-- meta... | '-- collection... |-- google_sign_in 5.2.1 | |-- flutter... | |-- google_sign_in_platform_interface 2.1.0 | | |-- flutter... | | |-- meta... | | '-- quiver 3.0.1+1 | | '-- matcher 0.12.11 | | '-- stack_trace... | |-- google_sign_in_web 0.10.0+3 | | |-- flutter... | | |-- flutter_web_plugins... | | |-- google_sign_in_platform_interface... | | |-- js... | | '-- meta... | '-- meta... |-- image_picker 0.8.4+4 | |-- flutter... | |-- flutter_plugin_android_lifecycle 2.0.5 | | '-- flutter... | |-- image_picker_for_web 2.1.4 | | |-- flutter... | | |-- flutter_web_plugins... | | |-- image_picker_platform_interface... | | '-- meta... | '-- image_picker_platform_interface 2.4.1 | |-- cross_file 0.3.2 | | |-- flutter... | | |-- js... | | '-- meta... | |-- flutter... | |-- http... | |-- meta... | '-- plugin_platform_interface... |-- intl 0.17.0 | |-- clock... | '-- path... |-- json_annotation 4.4.0 | '-- meta... |-- mask_text_input_formatter 2.0.0 | '-- flutter... |-- modal_bottom_sheet 2.0.0 | '-- flutter... |-- package_info 2.0.2 | '-- flutter... |-- permission_handler 8.3.0 | |-- flutter... | |-- meta... | '-- permission_handler_platform_interface 3.7.0 | |-- flutter... | |-- meta... | '-- plugin_platform_interface... |-- provider 6.0.1 | |-- collection... | |-- flutter... | '-- nested 1.0.0 | '-- flutter... |-- pull_to_refresh 2.0.0 | '-- flutter... |-- retrofit 3.0.1 | |-- dio... | '-- meta... |-- sensors_plus 1.2.1 | |-- flutter... | |-- sensors_plus_platform_interface 1.1.0 | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | '-- sensors_plus_web 1.1.0 | |-- flutter... | |-- flutter_web_plugins... | '-- sensors_plus_platform_interface... |-- sentry_flutter 6.2.2 | |-- flutter... | |-- flutter_web_plugins... | |-- package_info_plus... | '-- sentry 6.2.2 | |-- http... | |-- meta... | |-- stack_trace 1.10.0 | | '-- path... | '-- uuid 3.0.5 | '-- crypto... |-- share 2.0.4 | |-- flutter... | |-- meta... | '-- mime 1.0.1 |-- shared_preferences 2.0.11 | |-- flutter... | |-- meta... | |-- shared_preferences_android 2.0.9 | | |-- flutter... | | |-- meta... | | '-- shared_preferences_platform_interface... | |-- shared_preferences_ios 2.0.8 | | |-- flutter... | | |-- meta... | | '-- shared_preferences_platform_interface... | |-- shared_preferences_linux 2.0.3 | | |-- file 6.1.2 | | | |-- meta... | | | '-- path... | | |-- flutter... | | |-- meta... | | |-- path... | | |-- path_provider_linux 2.1.4 | | | |-- ffi... | | | |-- flutter... | | | |-- meta... | | | |-- path... | | | |-- path_provider_platform_interface... | | | '-- xdg_directories... | | '-- shared_preferences_platform_interface... | |-- shared_preferences_macos 2.0.2 | | |-- flutter... | | '-- shared_preferences_platform_interface... | |-- shared_preferences_platform_interface 2.0.0 | | '-- flutter... | |-- shared_preferences_web 2.0.2 | | |-- flutter... | | |-- flutter_web_plugins... | | |-- meta... | | '-- shared_preferences_platform_interface... | '-- shared_preferences_windows 2.0.3 | |-- file... | |-- flutter... | |-- meta... | |-- path... | |-- path_provider_platform_interface 2.0.1 | | |-- flutter... | | |-- meta... | | |-- platform 3.1.0 | | '-- plugin_platform_interface... | |-- path_provider_windows 2.0.4 | | |-- ffi... | | |-- flutter... | | |-- meta... | | |-- path... | | |-- path_provider_platform_interface... | | '-- win32... | '-- shared_preferences_platform_interface... |-- shimmer 2.0.0 | '-- flutter... |-- sign_in_with_apple 3.3.0 | |-- flutter... | |-- meta... | |-- sign_in_with_apple_platform_interface 1.0.0 | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | '-- sign_in_with_apple_web 1.0.1 | |-- flutter... | |-- flutter_web_plugins... | |-- js... | '-- sign_in_with_apple_platform_interface... |-- sliding_up_panel 2.0.0+1 | '-- flutter... |-- smooth_page_indicator 1.0.0+2 | '-- flutter... |-- store_redirect 2.0.0 | '-- flutter... |-- stream_transform 2.0.0 |-- url_launcher 6.0.17 | |-- flutter... | |-- meta... | |-- url_launcher_android 6.0.13 | | |-- flutter... | | |-- meta... | | '-- url_launcher_platform_interface... | |-- url_launcher_ios 6.0.13 | | |-- flutter... | | |-- meta... | | '-- url_launcher_platform_interface... | |-- url_launcher_linux 2.0.2 | | '-- flutter... | |-- url_launcher_macos 2.0.2 | | '-- flutter... | |-- url_launcher_platform_interface 2.0.4 | | |-- flutter... | | '-- plugin_platform_interface... | |-- url_launcher_web 2.0.5 | | |-- flutter... | | |-- flutter_web_plugins... | | |-- meta... | | '-- url_launcher_platform_interface... | '-- url_launcher_windows 2.0.2 | '-- flutter... |-- version 2.0.0 |-- video_player 2.2.10 | |-- flutter... | |-- html... | |-- meta... | |-- video_player_platform_interface 5.0.0 | | |-- flutter... | | '-- plugin_platform_interface... | '-- video_player_web 2.0.5 | |-- flutter... | |-- flutter_web_plugins... | |-- meta... | |-- pedantic... | '-- video_player_platform_interface... '-- vsmrk_core 0.0.2 |-- agora_rtc_engine... |-- agora_rtm... |-- cached_network_image... |-- cloud_firestore... |-- cloud_functions... |-- device_info... |-- dio... |-- firebase_auth... |-- firebase_core... |-- firebase_database... |-- firebase_messaging... |-- firebase_remote_config 1.0.3 | |-- firebase_core... | |-- firebase_core_platform_interface... | |-- firebase_remote_config_platform_interface 1.0.3 | | |-- firebase_core... | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- firebase_remote_config_web 1.0.3 | | |-- firebase_core... | | |-- firebase_core_web... | | |-- firebase_remote_config_platform_interface... | | |-- flutter... | | |-- flutter_web_plugins... | | '-- js... | '-- flutter... |-- firebase_storage... |-- flutter... |-- flutter_bloc... |-- flutter_dotenv... |-- flutter_libphonenumber 1.2.1 | '-- flutter... |-- flutter_local_notifications... |-- flutter_native_timezone... |-- flutter_secure_storage 5.0.2 | |-- flutter... | |-- flutter_secure_storage_linux 1.1.0 | | |-- flutter... | | '-- flutter_secure_storage_platform_interface... | |-- flutter_secure_storage_macos 1.1.0 | | |-- flutter... | | '-- flutter_secure_storage_platform_interface... | |-- flutter_secure_storage_platform_interface 1.0.0 | | |-- flutter... | | '-- plugin_platform_interface... | |-- flutter_secure_storage_web 1.0.2 | | |-- flutter... | | |-- flutter_secure_storage_platform_interface... | | |-- flutter_web_plugins... | | '-- js... | |-- flutter_secure_storage_windows 1.1.2 | | |-- flutter... | | '-- flutter_secure_storage_platform_interface... | '-- meta... |-- flutter_svg... |-- freezed_annotation... |-- get_it... |-- image_picker... |-- intl... |-- modal_bottom_sheet... |-- package_info_plus 1.3.0 | |-- flutter... | |-- package_info_plus_linux 1.0.3 | | |-- flutter... | | |-- package_info_plus_platform_interface... | | '-- path... | |-- package_info_plus_macos 1.3.0 | | '-- flutter... | |-- package_info_plus_platform_interface 1.0.2 | | |-- flutter... | | |-- meta... | | '-- plugin_platform_interface... | |-- package_info_plus_web 1.0.4 | | |-- flutter... | | |-- flutter_web_plugins... | | |-- http... | | |-- meta... | | '-- package_info_plus_platform_interface... | '-- package_info_plus_windows 1.0.4 | |-- ffi 1.1.2 | |-- flutter... | |-- package_info_plus_platform_interface... | '-- win32 2.3.3 | '-- ffi... |-- permission_handler... |-- photo_view 0.13.0 | '-- flutter... |-- retrofit... |-- sentry_flutter... |-- shimmer... '-- wakelock 0.5.6 |-- flutter... |-- meta... |-- wakelock_macos 0.4.0 | |-- flutter... | |-- flutter_web_plugins... | '-- wakelock_platform_interface... |-- wakelock_platform_interface 0.3.0 | |-- flutter... | '-- meta... |-- wakelock_web 0.4.0 | |-- flutter... | |-- flutter_web_plugins... | |-- js... | '-- wakelock_platform_interface... '-- wakelock_windows 0.2.0 |-- flutter... |-- wakelock_platform_interface... '-- win32... ```