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adaptyteam / AdaptyUI-React-Native

Extension to the Adapty SDK that allows you to easily add purchase screens to your application
https://adapty.io
MIT License
28 stars 2 forks source link

#1000 (noProductIDsFound): No In-App Purchase product identifiers were found. #9

Open hasanfd opened 6 months ago

hasanfd commented 6 months ago

I am seeing this error in iOS production sometimes. What could be the root cause of this? I think there could be a bug in adapty client. Thanks

#1000 (noProductIDsFound): No In-App Purchase product identifiers were found.

x401om commented 5 months ago

Hi, @hasanfd! Most of the time, this error indicates some form of misconfiguration of your products within AppStore Connect or the Adapty Dashboard. I suggest double-checking all the products and their states. If you continue to encounter this error, please contact our support team via support@adapty.io, they will assist you further.

hasanfd commented 5 months ago

Hello, Even though,

  1. I am using the latest version
  2. I have successful subscription in USA before I am still getting this error. Also, I realized you published a new version for the client. Is there a release notes for this version? What did you fix?

In addition to this, I have a new error in android,

`#103 (undefined): Play Market request failed: Google Play In-app Billing API version is less than 3

Can you help me?

eedeebee commented 1 month ago

I see this error intermittently on iOS in the field. Our app store and Adapty config are not changing. It seems sometimes Adatpy's cache or its ability to talk to its server results in this error, I am not sure. Regardless, this is a live bug.,We see purchases succeed but we also see this via Sentry:

Screenshot 2024-08-12 at 12 07 38 PM

The app is otherwise making http requests just fine. Here's a stack trace from sentry 👍

Screenshot 2024-08-12 at 12 08 48 PM

Given the error that is reported is patently wrong - (the adapty/.store config is fine) , it seems this is some other error that should be reported by the adapty client failing to request or parse the results from its servers. The error handling code in native-request-handler.js (or what it depends on) is likely at fault.

khanhkom commented 1 month ago

I meet this error too. Anything update?

hcoz commented 1 month ago

I have the same problem even though I have configured everything according to the documentation.

khanhkom commented 1 month ago

In my case, apple update agreement so in app purchase is stuck. Just need accept new agreement and wait about 2 hour to active product

hcoz commented 1 month ago

Thanks for sharing @khanhkom, but I just double-checked, and all my agreements are active. Additionally, there are no errors on the TestFlight app; this is only happening on production as far as I can see.

hcoz commented 1 month ago

Update about my issue: I realized my subscription was stuck "in review" but now it's resolved. So, mine was not related to Adapty.