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Purchases canceled automatically from Google when trying to make purchases #37

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago 
From this Monday when I try to do a purchase for an item from our application 
the items are canceled automatically after 1-2 minutes after the purchase. 
I get the response code RESULT_OK to the REQUEST_PURCHASE of the item, but the 
notification IN_APP_NOTIFY does not come anymore , even though I get an email 
with the order receipt from Android Market. After 1-2 minutes I get a 
PURCHASE_STATE_CHANGED notification saying that the purchase was canceled and 
an email that looks like below :

"Your order has been cancelled and you have not been charged. 

Reason: Other (describe below) 

Comments: We could not complete your order in a timely fashion. Please verify 
your payment information in Google Checkout and try again later. "

Until last Monday everything was working perfectly. I could make purchases and 
refunds, and all notifications were coming in time after you fixed 
http://code.google.com/p/marketbilling/issues/detail?id=32.
I've checked the credit card that is used for the purchases and everything 
seems fine.

Original issue reported on code.google.com by test01...@googlemail.com on 22 Jul 2011 at 4:16

GoogleCodeExporter commented 8 years ago 
We are experiencing exactly the same issue with our "Jon Lester Hardball Ace" 
product. The in-app transaction goes through and is immediately cancelled. The 
app works fine in test mode.

Original comment by da...@facetheacegames.com on 25 Jul 2011 at 6:40

GoogleCodeExporter commented 8 years ago 
It is happening with normal purchases and not for in app purchases only, it is 
a general problem. 
I think it has something to do with the user not downloading the app or the CC 
information being false or carrier billing, or Google problem again!

Original comment by georgi.t...@googlemail.com on 3 Aug 2011 at 9:45

GoogleCodeExporter commented 8 years ago 
I've had the same problem happen twice in the last 2 days. Didn't happen for 
month before that. Any idea what's going on here?

Original comment by a...@audiogalaxy.com on 19 Aug 2011 at 5:48

GoogleCodeExporter commented 8 years ago 
Is happening for me (WiFi Manager, org.kman.WifiManager) since Sep 14, 2011 
1:59 AM GMT+01:00.

Original comment by kmans...@gmail.com on 14 Sep 2011 at 9:00

GoogleCodeExporter commented 8 years ago 
I have these too. Been having ever since i used the service. It's very annoying.
Aside from that I also have double subscriptions from time to time. Not sure 
how they happen.

Original comment by w...@cybernited.be on 20 Dec 2011 at 5:42

GoogleCodeExporter commented 8 years ago 
We have the same issue in our "Taptu" app. I can see that most users can buy 
the in-app product, but some get automatically cancelled. It also happens for 
two of my accounts (one of them not registered as a test account). This happens 
since yesterday (2012-09-05)

Order number of one of my many tries of an in app purchase: 1335352453591156

Original comment by flamrhei...@gmail.com on 6 Sep 2012 at 1:10

GoogleCodeExporter commented 8 years ago 
This could be related to the already open issue

In-app billing has suddenly stopped working (Reason: We could not complete your 
order in a timely fashion)

http://code.google.com/p/marketbilling/issues/detail?id=45

I would think the priority for this should get bumped up a level to High.

Original comment by smka...@gmail.com on 6 Sep 2012 at 9:40