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adjust / cordova_sdk

This is the Cordova SDK of
http://www.adjust.com
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Play Referrer installs - attribution problem #165

Closed gawliks closed 2 years ago

gawliks commented 2 years ago

Hi, We've noticed that vast majority of installs of our app do not follow with correct user attribution (mainly fb users). Is it possible that it may be caused by not immediate initialisation of the Adjust plugin? After the app starts there are some async tasks to be done before the AdjustConfig and Adjust.create are called.

uerceg commented 2 years ago

Hi @szepag,

In theory, that should not cause any issues (the way how your app starts and place where you are initializing Adjust SDK). Install referrer should have validity (value can be accessed) for 90 days after app has been installed, so our SDK will be able to pick up that information when you initialize it. You can also double check this when you launch the SDK in your app (if you set environment to sandbox + log level to verbose) - whenever the SDK is initialized after you installed your app, it will read install referrer content and send it to our backend via package called sdk_click where you will see referrer parameter carrying install referrer value and also inside of that package you should see parameter source=install_referrer. If that's happening, then everything is properly set for our SDK to read contents of Google Play install referrer.

gawliks commented 2 years ago

@uerceg thank you for the reply, I've checked the logs and looks like there are install referrer data present. However, as it stays in docs (https://developers.facebook.com/docs/app-ads/install-referrer/) the referrer data is encrypted in the utm_content.source field. Is it possible that these are skipped?

uerceg commented 2 years ago

Ah, now I see. You are asking about the FB attribution via install referrer content. Unfortunately, we who are first responders in SDK GitHub repos are just familiar with the concept and the fact that it exists, but not sure how much we can help here (dedicated account manager or email to support@adjust.com is probably better way to go). But AFAIK, you should upload FB decryption key to Adjust FB module in dashboard. Did you complete this step?

gawliks commented 2 years ago

Yes, the decryption key is added. Then I'll try to reach the support, thanks.

uerceg commented 2 years ago

Will close this one, but in case you do end up having any other questions, feel free to comment / reopen. Cheers.