Error "tracking disabled" after install Adjust SDK in VueJS

PVARS commented 2 years ago

I'm doing config Adjust SDK (https://github.com/adjust/web_sdk) with VueJS.

After installing the library at npm install @adjustcom/adjust-web-sdk --save and import into the project as follow:

main.js:

import Adjust from '@adjustcom/adjust-web-sdk';

Adjust.initSdk({
  appToken: MY_TOKEN,
  environment: 'sanbox',
  logLevel: 'verbose'
});

Action in button:

Adjust.trackEvent({
  eventToken: 'MY_TOKEN'
})

After the installation is completed there was an error:

{error: "Attribution request failed (tracking disabled) (app_token:xxxxx) (platform:web)"}

YaraMatkova commented 2 years ago

Hi @PVARS,

You would need to contact your Adjust Account Manager or Customer Success Manager so that they can enable Web Tracking for you.

Thank you for your understanding.

PVARS commented 2 years ago

Hi @PVARS,

You would need to contact your Adjust Account Manager or Customer Success Manager so that they can enable Web Tracking for you.

Thank you for your understanding.

My account is an admin role, where can I enable web tracking?

YaraMatkova commented 2 years ago

Unfortunately it's not possible to enable Web Tracking in the Dashboard, the only way is to contact your Adjust Account Manager or Customer Success Manager so they enable it for you in internal utility.

Sorry for inconvenience and thank you for your understanding.

adjust / web_sdk

Error "tracking disabled" after install Adjust SDK in VueJS #30