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adobe-apiplatform / user-sync.py

Application for synchronizing Adobe customer directories via the User Management API
https://adobe-apiplatform.github.io/user-sync.py/en/user-manual/
MIT License
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Multiple Targets is not working for OKTA configuration #845

Closed sacordero closed 1 month ago

sacordero commented 5 months ago

Description The use of Multiple Targets with the Adobe User Sync Tool is not working for OKTA configuration https://adobe-apiplatform.github.io/user-sync.py/en/user-manual/configuring_user_sync_tool.html#multiple-targets

Steps to reproduce User has the configuration for multiple UMAPI connector files, six in fact. The sync runs successfully but only the Primary UMAPI connector file is used. While the other secondary UMAPI connector organizations s are acknowledged and seen in the debug log, there no action is taken on the users in those organizations.

Expected behavior The secondary UMAPI connector organizations would be processed just like the Primary UMAPI connector organization.

Screenshots image

Environment

adorton-adobe commented 5 months ago

@sacordero have you tested this config with any other identity sources?

sacordero commented 5 months ago

@adorton-adobe No, I have not, but there was another customer that had a similar issue connecting to a Secondary source and was also getting 0 actions and no errors reported about the same time.

adorton-adobe commented 5 months ago

Does this other customer also use the Okta connector?

sacordero commented 5 months ago

Unsure, the agent who had the case did not state what the exact configuration was in the internal Slack channel conversation.

adorton-adobe commented 1 month ago

I unfortunately can't investigate further without more info. Please re-open if you can give me a better idea of how the customer's UST is configured.