Closed matt77vinyl closed 1 year ago
Can you please share a file that exhibits this behavior? Can you share what version of the panel you’re using?
-- James Lockman Senior Manager, Digital Media Services Adobe @.**@.> (917) 284-2268 Mobile Sent from his iPhone
On Apr 19, 2022, at 11:28 PM, matt77vinyl @.***> wrote:
Experiencing a reproducible error, occurs when I click on what so far seems to be one particular pdf in the content tab, leads immediately to red alert "something went wrong" appearing in the custom metadata panel --- the copy function from the error shows "TypeError: i.substring is not a function". I thereafter cannot utilize the custom metadata panel (it's completely empty) for any pdfs, until I reopen Bridge (using v12.0.1 btw on OS Big Sur), but then recurs each time I select the particular pdf. I deleted the offending pdf and made a new version of it, but after some time where it does allow me to enter metadata like usual, the error recurs. I tried purging all cache which did nothing.
thanks in advance for any suggestions. Matt
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thank you -- panel version 1.5.0 file attached (I had to compress/resize for upload. mwd0000000002smaller.pdf
@matt77vinyl Can you provide us with the exported JSON of the metadata view? I'm unable to replicate this issue so far and wondering if it specific to reading a particular field that is throwing this error.
thank you --- I haven't traced it to one field yet, but it does seem to allow me to do some metadata editing for awhile before the error recurs. I'll do a few more trials to see if I can pinpoint a field.
Attaching JSON
share.json.zip
.
after more testing, I did find that it's when I enter data into my field for "event date" that the error occurs. Is there something I can change to allow that field to work?
@matt77vinyl Sorry for the late response. I look deeper into this. At the moment, our date field doesn't support "Array of Date." We will add this as a priority to do for the next major release.
<dc:date>
<rdf:Seq>
<rdf:li>1978-06-02T17:00:00.000Z</rdf:li>
</rdf:Seq>
</dc:date>
As a workaround, I recommend you change DC:Date to the MultiText field instead. You won't have Date Parsing, but it should allow you to read and modify this field.
See attached for modified JSON of the change. share 3.json.zip
Closed by 1.7.0 release, which adds Multi Date field.
Experiencing a reproducible error, occurs when I click on what so far seems to be one particular pdf in the content tab, leads immediately to red alert "something went wrong" appearing in the custom metadata panel --- the copy function from the error shows "TypeError: i.substring is not a function". I thereafter cannot utilize the custom metadata panel (it's completely empty) for any pdfs, until I reopen Bridge (using v12.0.1 btw on OS Big Sur), but then recurs each time I select the particular pdf. I deleted the offending pdf and made a new version of it, but after some time where it does allow me to enter metadata like usual, the error recurs. I tried purging all cache which did nothing.
thanks in advance for any suggestions. Matt