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adobe-photoshop / spaces-design

Adobe Photoshop Design Space
http://adobe-photoshop.github.io/
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Export fails on Windows #3743

Closed chadrolfs closed 8 years ago

chadrolfs commented 8 years ago

Create new doc (ctrl+n) drag out an ellipse apply a drop shadow to it click export icon on title bar click export, nav to desired folder, click ok Export dialog remains open, note "1x" is now red

Result: Export Failed for asset 0 of layerID 3, documentID 468, with error: Failed to export components: Error generating component: undefinedError: Failed to export components: Error generating component: undefined

mcilroyc commented 8 years ago

so far, CNR

chadrolfs commented 8 years ago

:cry: still repro’s with current master and build 1099 (also tried on a completely different machine and repro'd this bug)

tommcrae commented 8 years ago

I had success with build 1098 on Windows 10 SP4 (Surface Pro 4).

However, the STR say: _export icon on title bar (opens Export dialog, note "1x" is red) _I don't see "red". How/when does "red" appear?

ktaki commented 8 years ago

Tom M and I tried to reproduce the issue. So far, we know:

CNR with Tom M's SP4 and Cory's SP4. Repro'd with my SP3, my Dell desktop, and Chad's two systems. It looks like the Export As is broken for those machines since new AIDE and FLite were checked in (cl 1064031, 2/18).

chadrolfs commented 8 years ago

Thanks to super sluething by @tommcrae and @mcilroyc, they figured out that the AIDE/FLITE stuff was probably built with VS 2015 which requires “Visual C++ Redistributable for Visual Studio 2015” to be installed on the machine for those to work. https://www.microsoft.com/en-us/download/details.aspx?id=48145

After installing, we have success.