Image V3 core component authoring dialog not loading after clicking 'configure' in lower development environments like Dev2, QA2

adobe / aem-core-wcm-components

Standardized components to build websites with AEM.

https://docs.adobe.com/content/help/en/experience-manager-core-components/using/introduction.html

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Image V3 core component authoring dialog not loading after clicking 'configure' in lower development environments like Dev2, QA2 #2576

Open DattaSubrahmanyam1 opened 12 months ago

DattaSubrahmanyam1 commented 12 months ago

Hi,

We are analyzing the features of Image v3 core component and we are facing one sudden serious issue.

After enabling the core component via allowed components in the page template design dialog, we were able to see image v3 core component available for authoring on our page. But when we author it and try to configure it, the authoring dialog does not open at all and it just keeps showing the 'loading' circle [Please refer to the attached screenshots].

This is happening in our lower development environments i.e. Dev2 and QA2. Request for immediate support in analyzing and resolving this issue. Thanks.

dialog-not-loading-debugger-mode

wildone commented 11 months ago

I get error like this:

Identifier com.adobe.cq.wcm.core.components.commons.editor.dialog.inherited.PageImageThumbnail cannot be correctly instantiated by the Use API

Try accessing image dialog direclty like this

http://localhost:4502/mnt/override/apps/core/wcm/components/image/v3/image/_cq_dialog.html/content//image/jcr:content/root//image?resourceType=

You should see why the model fails at the bottom. Chances are you have some other model that causing the chain to stop working. For me my teaser was getting a null check error in getLink.