Instability issues for Mac users

[andrejilderda]

For all the users who are seeing instability with Mac OSX 10.8 0r 10.7 , we would want to get more info about your working environment. Please share the below details

• Do you use any online music app like Spotify or sound cloud or any other app
• What other Adobe products do you run while using Fireworks
• Have you installed any extensions for Fireworks.Please list them if you have any
• What is the common workflow where you see the crash Ex: File open,File save,File save as other formats,import file ... etc
• Machine configuration
• Do you use wireless mouse as a input device

Please submit crash reports to the Crash Report section in this group.

[andrejilderda]

• Do you use any online music app like Spotify or sound cloud or any other app Yes, often have Spotify open, sometimes Grooveshark AIR app. Fw crashed several times when Spotify was almost at the end of a song. Might be related to the fact Spotify is buffering the next song and there's not enough memory for FW left? Just guessing...
• What other Adobe products do you run while using Fireworks Sometimes I have Adobe Illustrator open. I think Fw crashes more often when having so.
• Have you installed any extensions for Fireworks.Please list them if you have any. I often have AIR app 'Fireworks-AutoBackup' open while working in FW. I have the following extensions installed. (c) stands for commands available via the 'Commands'-menu, (p) for panel.
  • (standard FW extensions like ‘Add Arrowheads’ and such)
  • Adjustments panel (p)
  • AdobeExchange (p)
  • Change Canvas Size Height (c)
  • Copy Effects (p)
  • Copy Paste WHXY (c)
  • Export Selection
  • Favicon (c)
  • Fix rounded RectCorners (c)
  • Fluid width calculator (c)
  • Gradient panel (p)
  • Group commands
  • Guides panel (p)
  • Insert copies between selection (c)
  • Keyboard Resize (c)
  • Math Resize (c)
  • Orange commands (c)
  • Path Panel (revised version by Aaron Beall)
  • Pattern and Texture Commands (c)
  • PositionManager (p)
  • Quickfire
  • Smart Punch
  • Spacer panel (p)
  • Specctr Trial (p)
  • Text Commands (c)
  • Texture panel (p)
  • Transform panel (p)
  • Wedgie (c)
• What is the common workflow where you see the crash Ex: File open,File save,File save as other formats,import file ... etc Often when firing a command (like Keyboard Resize) and FW needs to calculate a value. Or when editing an object. Or importing a vector shape from AI to Fw. Actually quite random.
• Machine configuration Adobe Fireworks CS6, MacBook Pro, OSx 10.8.2. 2.3 Ghz Intel Core i7, 4GB ram.
• Do you use wireless mouse as a input device No, normal mouse via USB

Also see one of my crash reports in the other post (crash while firing a command).

[toddjreynolds]

Do you use any online music app like Spotify or sound cloud or any other app Typically use Spotify

What other Adobe products do you run while using Fireworks None. Occasionally I have something else open, but it's usually get in, get out with the other CS apps.

Have you installed any extensions for Fireworks.Please list them if you have any

• Add Arrowheads
• Add Picture Frame
• Align Panel
• ALT Text Commands
• Annotations (Full Version)
• Auto Save
• Convert Color Commands
• Create Shared Palette
• Data-Driven Graphics Wizard
• Export Selection
• iOS Assets
• Java Component Library*
• Keyboard Resize
• Layers Commands
• Linked Images
• Mouse Modes*
• Mpage Assets*
• Page Commands
• Patient Photos*
• Pixelate Selection*
• Placeholder
• QuickFire
• Reset Warning Dialogs
• Resize Selected Objects
• Spacer (disabled because noticed some stuff being strange)
• Specctr-Business-20
• Twist and Fade

*Internal Common Library Extensions

What is the common workflow where you see the crash Ex: File open,File save,File save as other formats,import file ... etc Often is trying to import, but it varies quite a bit.

Machine configuration Hardware model: MacBookPro10,1 OS Version: 10.8.2 (Build 12C3006) Architecture: x86_64

Do you use wireless mouse as a input device Yes. Magic Mouse.

Please submit crash reports to the Crash Report section in this group. Gladly.