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adoptium / adoptium-support

For end-user problems reported with our binary distributions
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EXCEPTION_ACCESS_VIOLATION OpenJDK 11.0.1+13 when opening DirectoryDialog or FileDialog #95

Closed becvar closed 4 years ago

becvar commented 5 years ago

Platform: Windows 10

Architecture: 64 bit Build 17134 (10.0.17134.1)

We have consistent JVM crash on our test machine when opening DirectoryDialog or FileDialog.

So far we managed to reproduce the issue only on our test machines and only when our product (large Eclipse based application) is run using QFTest GUI test tool (https://www.qfs.de/en.html).

Crash report is attached. hs_err_AdoptOpenJDK.log

Issue is also reproducible on Oracle JDK (Java(TM) SE Runtime Environment (11.0.1+13) (build 11.0.1+13-LTS)) hs_err_OracleJRE.log

becvar commented 4 years ago

Important note: we recently found that this problem is reproducible only when WindowsDefender is running on the computer. In other words, when we switched off checks on WindowsDefender problems disappeared.

karianna commented 4 years ago

@becvar Can you try with 11.0.7.+10?

aahlenst commented 4 years ago

Closing due to lack of requested feedback. Besides, the problem description makes it sound like it isn't the fault of the JDK.