Closed MACIFABB closed 9 months ago
@MACIFABB The crash log is saying you're actually using Java 1.8.0_312 (you'll want to upgrade to at least 1.8.0_392) - If you're intending to use Java 21 you'll need to alter the startup script.
Hello Karianna, thank you for the answer, so you mean that it is related to the Java version from the CANTATA tool, correct ? So the supplier shall provide an update in this case... Thank you !
Hello Karianna, thank you for the answer, so you mean that it is related to the Java version from the CANTATA tool, correct ? So the supplier shall provide an update in this case... Thank you !
That is correct, I suspect the tool is shipping its own copy of Java, they should now move to 1.8.0_402 as a minimum
Hello again Karianna, as so far the provider did not give us an updated version of the tool, is it possible for you to give me more details about how to make the tool run with Java 21, as you mentioned altering the startup script ?
Additionnal infos about my Java setup : -java -version java version "1.8.0_401" Java(TM) SE Runtime Environment (build 1.8.0_401-b10) Java HotSpot(TM) 64-Bit Server VM (build 25.401-b10, mixed mode)
where java C:\Program Files (x86)\Common Files\Oracle\Java\javapath\java.exe C:\Program Files\Eclipse Adoptium\jdk-21.0.1.12-hotspot\bin\java.exe
As you know already CANTATA tool java version (mentioned in log error) : 8.0.3120.7
Thank you
In addition, the CANTATA support were saying that the tool is currently in use and working for others customers with this shipped java 8.0.3120.7 version. Don't know what could have been wrong for us ....
Sorry I don't have knowledge of that tool, you'll need to get the answer from them.
Please provide a brief summary of the bug
When using an IDE (CANTATA) based on Eclipse. At the same step its crash and close CANTATA
Did you test with the latest update version?
Please provide steps to reproduce where possible
No response
Expected Results
Crash shall not happen
Actual Results
Crash happen and CANTATA close
What Java Version are you using?
openjdk 21.0.1 2023-10-17 LTS OpenJDK Runtime Environment Temurin-21.0.1+12 (build 21.0.1+12-LTS) OpenJDK 64-Bit Server VM Temurin-21.0.1+12 (build 21.0.1+12-LTS, mixed mode, sharing)
What is your operating system and platform?
Edition Windows 10 Enterprise Version 22H2 Installed on 2023-10-17 OS build 19045.3803 Experience Windows Feature Experience Pack 1000.19053.1000.0
How did you install Java?
automatically deployment
Did it work before?
Did you test with other Java versions?
Relevant log output