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adrienverge / openfortivpn

Client for PPP+TLS VPN tunnel services
GNU General Public License v3.0
2.6k stars 317 forks source link

Unable to set a new password after an administrative password reset #778

Open wandering-tales opened 3 years ago

wandering-tales commented 3 years ago

I detected it's currently not possible with this client to be prompted to set a new password after an user password is administratively reset, for instance when an user is unblocked.

In such cases the client shows an authentication error:

ERROR:  Could not authenticate to gateway. Please check the password, client certificate, etc.

I had to manage this situation using the FortiClient official application in Windows OS.

I attach a verbose output, already cleaned up from any sensitive information. openforticlient_out_github.txt

DimitriPapadopoulos commented 1 year ago

It would help to have a log from the FortiClient official application, especially sslvpn.log which may show the URLs that are used for password reset. That may help anyone interested in implementing password reset.