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advplyr / audiobookshelf-app

Mobile application for Audiobookshelf
https://audiobookshelf.org
GNU General Public License v3.0
1.23k stars 164 forks source link

[Bug]: Unable to press "Submit" button after entering Server Address #1350

Open colvdv opened 2 hours ago

colvdv commented 2 hours ago

What was the Problem?

When attempting to connect the audiobookshelf app to the server, the "Submit" button doesn't respond to touches; it acts like nothing happened.

White I've tried:

It should be noted that I am able to access the server via the web browser, just not the audiobookshelf app. So the device is able to connect to the server.

Steps to Reproduce the Issue

  1. Go to Add New Server
  2. Enter Server Address
  3. Press Submit... and nothing happens

What was Expected?

Press Submit button, app then proceeds to Username and Password entry screen.

Phone Model

Samsung Galaxy S23 FE

Phone OS

Android 13

Audiobookshelf App Version

Android App - 0.9.76

Installation Source

Google Play Store

Additional Notes

This server is connected through NordVPN's Meshnet service. We can verify that the connection is working through the web browser, but for some reason, not the app?

nichwall commented 2 hours ago

Not sure how the meshnet works, but if it's doing something similar to forward authentication, it will not work with the app. Forward authentication is not supported by the app and is not planned to be added.

Edit: explanation here https://github.com/advplyr/audiobookshelf-app/issues/1155#issuecomment-2031674669

colvdv commented 2 hours ago

Not sure how the meshnet works, but if it's doing something similar to forward authentication, it will not work with the app. Forward authentication is not supported by the app and is not planned to be added.

It does indeed work over Meshnet. I have been using it this way for months and it works just fine for several devices. The issue is that the Audiobookshelf app isn't allowing me to press "Submit" after entering the server address.

nichwall commented 2 hours ago

Does the app work if you connect directly and not through the meshnet?

colvdv commented 2 hours ago

Does the app work if you connect directly and not through the meshnet?

That isn't an option since this device isn't local and is only remote, hence the use of Meshnet in the first place. It was working fine a few months ago on the same device, but then the server was reinstalled and the address changed in the process. Going to reconnect it is where I ran into the issue.

nichwall commented 2 hours ago

Was the server reinstalled recently or had the client attempted to connect, either signing out/in or switching between accounts? The most recent app update was 2 months ago, but there has not been much work in the apps in at least 6 months so not sure what would have changed. Do you know what app version was working with the meshnet?

colvdv commented 2 hours ago

Was the server reinstalled recently or had the client attempted to connect, either signing out/in or switching between accounts? The most recent app update was 2 months ago, but there has not been much work in the apps in at least 6 months so not sure what would have changed. Do you know what app version was working with the meshnet?

I believe the latest version was working before the server reinstall. I just went in to add the new server via the app and the submit button wouldn't let me proceed.

The exact same configuration is working as expected on several other devices.