When you click on any CTA that launches a modal form the page jumps to the top of the page. Launching the modal should not change where the user is oriented on the page. That way if they close the form they should return to where they were on the page. This should apply to all modals and all triggers across the site. Current experience is disorienting and ruins user journey flow.
Applies to desktop and mobile.
Example
I click on the CTA towards the of the page
But when forms loads I am at top of page the page.
When you click on any CTA that launches a modal form the page jumps to the top of the page. Launching the modal should not change where the user is oriented on the page. That way if they close the form they should return to where they were on the page. This should apply to all modals and all triggers across the site. Current experience is disorienting and ruins user journey flow.
Applies to desktop and mobile.
Example
I click on the CTA towards the of the page
But when forms loads I am at top of page the page.