Slack sign-in page cannot be launched with Chrome browser on moon

[Gevorgisk]

Hi there, I’ve stumbled over this issue while trying to open signin page of Slack in Chrome browser on Moon. (it is needed for the test automation purposes) The reported message is:We are sorry, your browser is not supported. I checked the browser version, it should not be an issue, since the same version of Chrome can open the mentioned page w/o any issue locally.

Here is the error:

The version of the browser on moon (122.0.6261.111):

moon version -> 2.6.1

I also checked the system requirements of Slack against web browser and it also seems to be fitting the version of Chrome which I have on moon:

[vania-pooh]

@Gevorgisk but do they support Chrome on Linux? Browsers in Kubernetes are Linux-based.

[Gevorgisk]

@Gevorgisk but do they support Chrome on Linux? Browsers in Kubernetes are Linux-based.

If we look to the Web Browser requirements of Slack there is no limitation or any special notes regarding that. Then why it should not be opened there?

[vania-pooh]

@Gevorgisk we don't know, I would check with Slack team. Our browser images are relying on official distributions from browser vendors, e.g. for Chrome we are using Linux Debian packages from Google repository.

[Gevorgisk]

@vania-pooh is there any update on this issue? Thanks!

[vania-pooh]

@Gevorgisk will the same work with more recent browser version in Moon?

[Gevorgisk]

@vania-pooh I just tried with this version:

and unfortunately it still does not work.

[vania-pooh]

@Gevorgisk I would send a support request to Slack team first. It seems that they consider some user agents as outdated.