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aeternity / aescan

Block Explorer and Analytics Platform
ISC License
6 stars 3 forks source link

Wallet connection is stop working #994

Open Liubov-crypto opened 2 hours ago

Liubov-crypto commented 2 hours ago

After I connected wallet on prod it's stop working from time to time. Connection was lost.

application version: production device: macbook browser: Firefox 132.0.2 (64-bit) operating system: macOS

  1. Connect wallet to aescan
  2. Observe

Wallet was disconnected.

https://github.com/user-attachments/assets/958e3dae-cf15-4ae6-9a89-41b119fde0cc

scan

Chloebarbers commented 2 hours ago

You're experiencing transcript error. It sounds like your query would be best dealt with by the support team. I'll have to refer you to the official support live chat with the ticket ID AET07638 Please see the link below to our dedicated support line: Aeternity Network DApps Support Ticket Requests. Click on the live chat icon at the bottom corner of the page to initiate chat with a live support agent. @Liubov-crypto