Open Alakay2 opened 4 months ago
Hi,
I see your error is a connection time out from a MAST query, and the MAST services were offline for maintenance during all the weekend, If you try again, it may work.
Hi,
I see your error is a connection time out from a MAST query, and the MAST services were offline for maintenance during all the weekend, If you try again, it may work.
Thanks @exo-pt , I tried again but got the same error. Is there any way to confirm if MAST services are online again? The website says "Due to a planned outage on Friday, April 12th starting at noon through Sunday, April 14th, access to this site will be unavailable during this time. We apologize for any inconvenience." I think I should check after some time.
@Alakay2, I'm not using eleanor but, for the sake of using lightkurve and different querys on MAST, I had the problem during the weekend, but for me it's now okay, despite the message still present on the website. Sorry for not being more helpful...
Still getting the same error. For TGLC, eleanor and using astroquery with gaia, getting same error. Suggestions by anyone???
Hi, I am following eleanor quickstart tutorials after installation. After importing eleanor, when I use "eleanor.Update(sector=27)", it created the directory and downloaded the "cadences_s0027, cbv_components, quality and target_s0027." files. But it's showing error when I use the next command "star = eleanor.Source(tic=38846515, sector=1)". I am getting following message:
I tried multiple times but getting the same error (I am using institute proxy setting but also tried with other network). I am giving proxy, port, username and password information in the beginning using os.environ['http_proxy'] = proxy. The issue may not be exactly related to eleanor, do you have any solution for this?