Open afsmith opened 10 years ago
The above came from a user. In my testing I had this happen:
asdasd werwerwer [link3] fsdfdsf werwerew
link3 was not replaced.
<br><br><br><br><a href="https://cc.kneto.com/view/587/1/?token=YgoabKaTRjStgzlMMHH41FNGu6Ykt1">asdasd</a><br><a href="https://cc.kneto.com/view/587/2/?token=YgoabKaTRjStgzlMMHH41FNGu6Ykt1">werwerwer</a><br>[link3]<br><a href="https://cc.kneto.com/view/587/4/?token=YgoabKaTRjStgzlMMHH41FNGu6Ykt1">fsdfdsf</a><br><a href="https://cc.kneto.com/view/587/5/?token=YgoabKaTRjStgzlMMHH41FNGu6Ykt1">werwerew</a><br><br><div id="signature">Best Regards,<br><br>-----------------------------------------------------------<br>Andrew Smith<br>Mobile: +358 (0)40 773 8455<br>andrew.smith@kneto.com<br><br>Kneto<br>Kalevankatu 18 B<br>00100 Helsinki <br>Finland<br><br>kneto.com<br><br></div>
There are 2 different problems in here:
Customer response: I used webclients (gmail/outlook webclient) & Outlook locally installed & iPhone mail client. All had the same problem in opening the last link when testing. This morning I did a few test emails and was also unable to replicate the problem. So perhaps it was just a one off glitch :) I'll let you know if it re-occurs.
It looks like there's small parsing error (perhaps) in the fourth attachments generated link. For some reason the link hash has an extra space . If removed it works fine.
the last has an extra space (%20) before last 6 characters of the hash. Therefore when opening the link an error is generated "This link is expired. Please request another link from the sender."