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afterlogic / webmail-lite

AfterLogic WebMail Lite PHP. Fast and easy-to-use webmail front-end for your existing IMAP mail server, Plesk or cPanel.
https://afterlogic.org/webmail-lite
GNU Affero General Public License v3.0
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Text not properly show up #81

Closed lwdStudio closed 6 years ago

lwdStudio commented 6 years ago

Today, I just updated webmail to latest v8, but the text on the left column cannot show the text propery. Both in the mail pages or admin setting pages. I tried to change language to English, but I can not work as well. I will attached the photo of what I am look after login to the webmail. And how to solve it. default

afterlogic-support commented 6 years ago

I just updated webmail to latest v8

Did you actually update from v7, or earlier v8? Or this was a blank install?

I tried to change language to English, but I can not work as well.

Can you provide a screenshot of how it looks if you switch web interface to English?

Please also try deleting content of data/cache/ directory and see if that helps.

lwdStudio commented 6 years ago
  1. It is a blank install on a cPanel hosting platform. I have another webmail v7 running on the same host server but in a different domain, database, and directory.

  2. default

afterlogic-support commented 6 years ago

We were unable to reproduce the issue locally, did a test install on cPanel and it all displays correctly there as well, both in English and Chinese:

lite8cpanel

If you check Live Demo at https://lite.afterlogic.com/ - does it show correctly for you there?

Also, is it possible to provide us with a test account on your WebMail install? Can't promise anything but we would take a look. Please use our HelpDesk to provide account details.

lwdStudio commented 6 years ago

I install another copy on different server (It is VPS not cPanel), it could work on that. But this one just don't work. So it should not be the problem of my browser. BTW the HelpDesk link not work, it is a 404 page.

afterlogic-support commented 6 years ago

HelpDesk is found at https://s.afterlogic.com/helpdesk/

As for the first installation, I don't think it's browser-related; probably something with the server, maybe some of the files were not uploaded there.

afterlogic-support commented 6 years ago

Developers confirm it's a server-level issue related to loading images. Most likely, the server is configured to access images from some sort of CDN storage but the images are part of the installation and should be retrieved from their actual location.