AG Charts error DOMException: Node.removeChild: The node to be removed is not a child of this node

leffle commented 1 month ago

I'm submitting a ... (check one with "x")

[x] bug report => see 'Providing a Reproducible Scenario'
[] feature request => do not use Github for feature requests, see 'Customers of AG Grid'
[] support request => see 'Requesting Community Support'

Customers of AG Grid

If you are a customer you are entitled to use the AG Grid's customer support system (powered by Zendesk). Please use that channel for guaranteed response from the AG Charts team with regards bugs, feature requests and support.

Requesting Community Support

If you are not a customer of AG Grid, our staff will label your issue as managed-by-the-community. This means that AG Grid staff will not be actively looking into it and it will be closed if inactive for more than one month. The community is welcome to help with this question/support issue.

Providing a Reproducible Scenario Accepted reproducible scenarios are

A description of the detailed steps to reproduce your behaviour in one of our examples in our docs.
A Plunker.

If you decide to send us a Plunker, from any example in our website use the Plunker button in there to fork your own code by following the steps below:

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Open it in Plunker. (Use the button Plunker in our example)
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If reporting a bug make sure to state:

Current behaviour.
Expected behaviour. If possible back this up with our docs/examples if possible

Current behavior On first load of ag-charts-community.js in our app, it works perfectly.

If you reload the page, our Firefox 126.01 running in MacOS 14.5, the console shows this error every reload:

https://ebmcalc.com/fhir/lib2/AHAP.htm:2044 ag-charts-community.js:315:15 error https://ebmcalc.com/fhir/lib2/ag-charts-community.js:315 errorOnce https://ebmcalc.com/fhir/lib2/ag-charts-community.js:327 doOnce https://ebmcalc.com/fhir/lib2/ag-charts-community.js:248 errorOnce https://ebmcalc.com/fhir/lib2/ag-charts-community.js:327 dispatchWrapHandlers https://ebmcalc.com/fhir/lib2/ag-charts-community.js:13556 dispatchTypedConsumable https://ebmcalc.com/fhir/lib2/ag-charts-community.js:13895 dispatchPointerEvent https://ebmcalc.com/fhir/lib2/ag-charts-community.js:14037 dispatchEvent https://ebmcalc.com/fhir/lib2/ag-charts-community.js:14011 __async https://ebmcalc.com/fhir/lib2/ag-charts-community.js:143 __async https://ebmcalc.com/fhir/lib2/ag-charts-community.js:127 dispatchEvent https://ebmcalc.com/fhir/lib2/ag-charts-community.js:14009 processEvent https://ebmcalc.com/fhir/lib2/ag-charts-community.js:14005 eventHandler https://ebmcalc.com/fhir/lib2/ag-charts-community.js:13949 (Async: EventListener.handleEvent) _InteractionManager2 https://ebmcalc.com/fhir/lib2/ag-charts-community.js:13971 ChartContext https://ebmcalc.com/fhir/lib2/ag-charts-community.js:15443 _Chart2 https://ebmcalc.com/fhir/lib2/ag-charts-community.js:18293 _CartesianChart2 https://ebmcalc.com/fhir/lib2/ag-charts-community.js:21657 createChartInstance https://ebmcalc.com/fhir/lib2/ag-charts-community.js:35035 createOrUpdate https://ebmcalc.com/fhir/lib2/ag-charts-community.js:34941 create https://ebmcalc.com/fhir/lib2/ag-charts-community.js:34838 writeGraphs https://ebmcalc.com/fhir/lib2/AHAP.htm:338 initGraphs https://ebmcalc.com/fhir/lib2/AHAP.htm:348 https://ebmcalc.com/fhir/lib2/AHAP.htm:2044 After that the app continues to function and graphs are produced, but I am concerned that the rror may have unexpected consequences in other browsers. And thank you for your GREAT PRODUCT! -Louis **Expected behavior** No error on page reload **Please tell us about your environment:** APache, Firefox 126.01 running in MacOS 14.5 - **AG Charts version:** 9.0.0 Yes - **Browser:** Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0 - **Language:** [all | TypeScript X.X | ES6/7 | ES5]. - ALL

leffle commented 1 month ago

Discovered/corrected issue on app side!

Closing issue

leffle commented 1 month ago

NOPE! After many reorgs of the code, the exacta same eroor happens on first reload of a page. Any help/experience appreciated!

AG-DavidG commented 1 month ago

Hi @leffle

We'd be happy to look into this for you.

However we cannot reproduce on our end with the information provided.

Please provide the following:

A live example (plunker, stackblitz, etc) or link to a repo showing the issue
A list of steps to follow to reproduce the issue
Descriptions of current behavior and expected behavior

Please note that we can only investigate issues that are AG Charts-related and that have been isolated. For instance, if your issue is wrapped in your own logic, we will try to diagnose, but you might find that we come back to you asking for a simplified version of the project showing only the issue in a simpler scenario.

We're looking forward to your response to we can investigate this further.

David

AG-DavidG commented 1 week ago

Hi @leffle

As this has been open without any further interaction for a while, I will be closing this issue.

If the issue has already been resolved by other means, you can ignore this. If however, you are still in need of support you can choose to raise the issue again with a reproduction example.

Kind regards, David

ag-grid / ag-charts

AG Charts error DOMException: Node.removeChild: The node to be removed is not a child of this node #1766