Nishitbaria
commented
1 year ago @agamjotsingh18 ,please assign me this issue
Closed Nishitbaria closed 1 year ago
Nishitbaria
commented
1 year ago @agamjotsingh18 ,please assign me this issue
agamjotsingh18
commented
1 year ago Sure @Nishitbaria Btw it's CodeSetGo not codegetsetgoš
Nishitbaria
commented
1 year ago @agamjotsingh18 ,PLEASE REVIEW AND MERGE MY PULL REQUEST #654
What happened?
We have identified an issue with the "Contact Us" form on the CodeGetSetGo website. Currently, users are unable to submit the form, and it is not functioning as expected. This issue is affecting our ability to receive inquiries and feedback from users, which is crucial for maintaining good communication and providing support.
How can we reproduce this bug?
Form Submission Failure: When users attempt to submit the "Contact Us" form, no confirmation message is displayed, and the form appears to do nothing.
Server-Side Error: Inspecting the server logs, we have observed that no data is being received when users submit the form, indicating a server-side issue.
Network Request: When analyzing network requests, it appears that the form submission is resulting in an HTTP error response (e.g., 500 Internal Server Error).
This issue is affecting both new and returning users, regardless of the browser or device they are using. As a result, we believe it is a critical problem that requires immediate attention.
To resolve this issue, we propose the following steps:
Investigate Server-Side Code: Our development team will thoroughly review the server-side code responsible for handling the "Contact Us" form submissions. We will check for any errors, misconfigurations, or issues that could be causing the form submissions to fail.
Debugging and Testing: We will conduct extensive testing on different environments to replicate the issue and debug the root cause. This will help us pinpoint the exact problem and develop an effective fix.
Implement Fix: Once the root cause is identified, we will implement the necessary fixes to ensure that the "Contact Us" form functions correctly. This may involve modifying the server-side code, updating configurations, or addressing any other relevant issues.
Validate the Fix: After implementing the solution, we will thoroughly test the "Contact Us" form to ensure it is working as expected. We will verify that form submissions are successfully reaching our server and that users receive appropriate confirmation messages upon submission.
Deployment: Once the fix is validated and verified, we will deploy the changes to the production environment to make the "Contact Us" form fully functional again.
We understand the importance of having a working "Contact Us" form to engage with our users effectively. Our team is committed to resolving this issue promptly and will keep everyone updated on the progress. Thank you for bringing this matter to our attention, and we appreciate your patience as we work to resolve it.
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High priority
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